6 Operations Analyst Jobs in Princeton, NJ

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Operations Analyst

Nrg Energy

Princeton, NJ | Full Time

$63k-83k (estimate)

0 Months Ago

Security Operations Analyst

RxSense

Princeton, NJ | Full Time

$142k-176k (estimate)

2 Weeks Ago

Operations Analyst

NRG

Princeton, NJ | Full Time

$65k-85k (estimate)

2 Days Ago

Sales Operations Analyst

NRG

Princeton, NJ | Other

$68k-86k (estimate)

2 Months Ago

People Operations Analyst (Workday/ HRIS) - Princeton, NJ

Rangam

Princeton, NJ | Contractor

$70k-91k (estimate)

1 Day Ago

Trading Operations Support & Quality Assurance Analyst

MIAX

Princeton, NJ | Full Time

$79k-97k (estimate)

0 Months Ago

Operations Analyst

Nrg Energy Princeton, NJ

$63k-83k (estimate)

Full Time | Utilities 0 Months Ago

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Nrg Energy is Hiring an Operations Analyst Near Princeton, NJ

As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. You'll find that our dynamic work environment provides variety and challenge. Your growth is key to our ongoing success-take the lead in shaping your career development, goals and future!

Job Summary:

The Retail Operations Analyst works within the Retail Billing Operations team to primarily focus on the processing, quality assurance, and timeliness of customers' order transactions, account maintenance and monthly billings. This position requires a highly motivated candidate with solid analytic, process management, quantitative, and some technical skills to aid in the development of overall customer satisfaction.

Essential Duties/Responsibilities:

Acquire a thorough understanding of the electricity and gas lifecycles from contract initiation to fulfillment and final account processing.
Work within NRG's internal Customer Management Systems.
Process daily operational tasks related to the sending and receiving of electronic transactions between NRG and vendors/utilities.
Resolve transaction and/or billing exceptions within established SLAs.
Ability to translate work into formats, such as Excel, as required for analysis.
Identify issues using reporting methods to maintain compliance with internal & external SLAs around transaction and billing accuracies and timeliness.
Resolve issues in a timely and decisive manner or escalate as appropriate.
Use root-cause analysis to identify solutions to exceptions, errors, and process gaps.
Utilize software, analytical tools, and conceptual retail energy market knowledge to research and analyze complex business problems.
Contribute to the execution and implementation of new business and/or regulatory requirements.
Act as a subject matter expert for transaction and billing related questions.
Create detailed process documentation when needed for training and resource reference.
Provide training as needed for internal and interdepartmental personnel.
Perform other duties as assigned.

Working Conditions:

Fast paced office environment with high volume workload.
Frequent use of computers, i.e. typing on keyboards, viewing monitors, etc.
Evening and weekend work may be required as job duties demand.
Hybrid schedule: 1-2 days in open office environment, 3-4 days remote, or Fully Remote.
Minimal domestic travel may be required.

Minimum Requirements:

High School Diploma or equivalent.
3-5 years Operations or Back Office related experience.
Must be proficient in Microsoft Tools: Word, Excel, Outlook.

Preferred Qualifications:

College degree in business or related area preferred.
Working knowledge of deregulated energy market preferred.
Previous energy/utility industry experience preferred.
Proficient in Sharepoint, Power BI, and SQL Server Management Studio.

Additional Knowledge, Skills and Abilities:

Strong analytical and mathematic skills.
Ability to solve complex problems with minimal guidance.
Attention to detail and ability to multi-task in fast paced environment.
Capable of working independently and making decisions accordingly.
Effective oral and written communication skills with ability to discuss findings and recommendations in a succinct manner.
Ability to collaborate and Interact professionally with internal teams, management, external vendors, and utilities to acquire knowledge, resolve issues, and participate in projects.

Physical Requirements:

Work is primarily sedentary (desk work at a computer).
Regularly required to talk or hear to communicate.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.Official description on file with Talent.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Utilities

SALARY

$63k-83k (estimate)

POST DATE

05/07/2023

EXPIRATION DATE

05/03/2024

WEBSITE

nrg.com

HEADQUARTERS

HOUSTON, TX

SIZE

3,000 - 7,500

FOUNDED

1840

TYPE

Private

CEO

MAURICIO GUTIERREZ

REVENUE

$5B - $10B

INDUSTRY

Utilities

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If you are interested in becoming an Operations Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Analyst for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Operations Analyst job description and responsibilities

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Operations analysts also focus on the granular daily operations of how a business runs.

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Sales operations analysts carry out quantitative analysis and explanation of relevant data and ongoing analysis of alternatives and solutions.

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The operations analyst’s job entails scheduling and managing this process.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Operations Analyst jobs

A career as an operations analyst requires dedication to continuing education.

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An outstanding operations analyst should be able to advise staff on all levels and develop new processes and workflows to enhance operations.

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The business operations analyst will often be required to possess and make use of the following skills, knowledge and abilities as a driving force to enhance productivity.

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Get familiar with the fundamentals.

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Pursue a professional certification.

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Step 3: View the best colleges and universities for Operations Analyst.

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