Nouria Energy Corporation Job Description
Position: Director, Learning and Organizational Development
Reports to: Vice President, HR
Location: Worcester, MA
General Purpose
We are seeking an invocative and polarized change agent willing to focus initially on designing, developing and coordinating training for our hourly field team working in Convenience Stores, Gas Stations and Car Washes. Our goal is to provide sustainable career paths which will enhance engagement and improve retention as we grow.
Core Skills and Experience

• Demonstrates advanced knowledge across the following: Organizational Development, Learning and Development, Leadership Assessments, Performance Consulting, Adult Learning Theory, Organization Effectiveness and Change Management
• Demonstrates excellent consulting skills
• Experience with executive coaching and development
• Experience managing external vendor relationships
• Experience working as an internal consultant in a matrixed organization is highly desirable
• Ability to build trusted relationships with all levels of the organization
• Assist in the development and implementation of leader and employee training programs including online, classroom-based, and blended learning
• Use critical thinking and effective problem-solving skills to solve a range of organizational challenges related to organization development and learning
• Demonstrate creativity and use effective problem-solving techniques that lead to developing and implementing new approaches and methods at every opportunity
• Foster an environment of continuous improvement, best practices, lessons learned, and quality outcomes
• Demonstrate flexibility in response to competing demands, shifting priorities, and organizational constraints
• Measure and report on the impact of programs
• Use evaluation data on an ongoing basis to revise and continuously improve programs

Other Success Factors Include

• Comfort around senior leadership and negotiating priorities and resources
• Ability to match personal work style and approach to a variety of clients
• Ability to network, make first contact, and build client relationships
• Comfort operating in a fast-paced environment can successfully multitask and meet all deadlines and customer demands

Essential Functions

• Leadership: Own and execute the day-to-day management of learning staff, including motivating, coaching, and growing direct reports. Manage the creation of business requirements, project plans/specifications, research and business case development, reporting/analytics, and evaluation approaches, including communicating strategy, recommendations, and general updates to key stakeholders throughout the business. Provide oversight/input into the design, development, implementation and management of targeted programs, long-term learning needs, or other general projects
• Consulting: Partner with HR and business leaders to identify, develop, and implement solutions targeting employee development and overall talent management solutions (identify, select, develop, engage, and retain)
• Program Management and Support: Maintain and enhance a portfolio of existing and emerging learning programs and interventions through collaboration with clients and HR partners. Delivered within budget
• Content Development: Design, develop and facilitate multi-platform content to support targeted learning and behavioral change using best practices in learning theory, learning technology, change management and communication (e.g. micro-learning, peer learning, action learning, blended solutions, learning portal management, toolkits, and marketing campaigns
• Facilitation: Deliver quality training programs and development experiences through various platforms and methodologies

Competencies

• Building Effective Teams & Developing Talent
• Organizational Agility
• Problem Solving and Critical Thinking
• Communication Skills
• Collaboration and Influence
• Customer/User Focus

Qualifications And Special Skills Required

• Excellent communication skills, both written and verbal. You must be able to write, design, and present training and communication materials to educate employees, influence action, or providing information to audiences that range from entry-level employees to senior-level executives
• Experience facilitating training sessions, team building, and/or related activities
• Prior experience with enterprise diversity and inclusion training design and delivery is a plus

Physical Requirements/Ada

• Requirements: Consistent timeliness and regular attendance. Job requires ability to work in an office environment, primarily on a computer. The job also requires sitting, standing, walking, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.
• Occasional Requirements: Job occasionally requires bending, kneeling, reaching, and lifting to 10 pounds
• May also require occasional driving and/or traveling overnight for business functions or site visits
• Vision requirements: Ability to see information in print and/or electronically

#Ind100

Location: 326 Clark Street

Job Type: Full-time

Pay: From $140,000.00 per year

Education:

• Master's (Preferred)

Experience:

• L&D: 5 years (Required)
• Leadership: 3 years (Required)

Work Location: Multiple locations