18 Front desk supervisor Jobs in Norman, OK
NOUN Hotel is Hiring a Front desk supervisor Near Norman, OK
Job Type
Full-time
Description
Job Title : Front Desk Supervisor
We are seeking a highly motivated and customer-oriented Front Desk Supervisor to join our team. The ideal candidate will have a true desire to satisfy the needs and desires of our guests and others in a fast-paced environment.
As a Front Desk Supervisor, you will be responsible for performing all duties toward the goal of maximizing guest service.
Responsibilities :
- Greet all guests and visitors in a friendly, professional manner, giving proper eye contact and prompt attention.
- Be on alert for guests or visitors that appear to have questions or need aid and be ready to assist them at all times.
- Greet guests who have made advance reservations for lodging and register them in an efficient and pleasant manner.
- Greet visitors who are looking for accommodations and attempt to meet their needs.
- Set up accurate accounts for each guest checking in according to their preferences (room type, payment method, etc.).
- Handle guest complaints and resolve issues in a timely and professional manner.
- Maintain accurate records of room availability and guest accounts.
- Ensure the front desk area is clean, organized, and well-stocked with supplies.
- Assist with other duties as assigned by management.
Requirements :
- High school diploma or equivalent.
- Previous experience in a customer service role, preferably in the hospitality industry.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong problem-solving skills and ability to think on your feet.
- Proficient in Microsoft Office and other computer programs.
- Ability to work flexible hours, including weekends and holidays.
If you are a team player with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity as a Front Desk Supervisor.
Last updated : 2024-05-14
Job Summary
Full Time
$34k-47k (estimate)
05/09/2024
08/11/2024
The job skills required for Front desk supervisor include Customer Service, Problem Solving, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Front desk supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front desk supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front desk supervisor positions, which can be used as a reference in future career path planning. As a Front desk supervisor, it can be promoted into senior positions as a Front Desk Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front desk supervisor. You can explore the career advancement for a Front desk supervisor below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Supervisor job description and responsibilities
Typically managing a team of billing specialists and clerks, a billing supervisor must set goals and guidelines, gather and analyze billing data, develop reports to be presented to directors and other executives, and create strategies to optimize billing
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The Front Desk Supervisor will provide customer service excellence at all times, by creating a personable and memorable experience for guests while maintaining the functionality and safety of the hotel.
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They are responsible for all hotel services, such as guest relations, front desk, housekeeping, maintenance, revenue management, expense management, team building, and employee development.
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Provides technical support to front desk and housekeeping staff when needed.
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Prepare monthly reports and budget for front office department.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Supervisor jobs
The hotel front desk supervisor must deal with any complaints quickly and efficiently, or the hotel manager will have to be contacted.
02/10/2022: Clarksville, TN
Soft skills like Customer Satisfaction, Time Management and Teamwork are essential for Front Desk Supervisor roles and jobs.
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Provides effective sales effort at Front Desk to maximize room revenue.
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Maintains safe working conditions within department and Hotel.
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Utilize computer competencies to learn the property management systems effectively, become a property expert on the system.
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Step 3: View the best colleges and universities for Front Desk Supervisor.
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