Norwich Rehabilitation & Nursing Center -

Performs varied and diverse duties requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance to necessity of department needs and may include a combination of answering telephones, typing office machine operation, and filing.

Ensures the safety and well being of the residents at Highland Rehabilitation and Nursing Center is maintained.

• Ensure all person’s entering and exiting the facility have authorization to do so.
• Perform general office duties such as ordering supplies and maintaining records management systems.
• Sort and route incoming mail, answer correspondence, and prepare outgoing mail.
• Complete word processing and clerical assignments with review of the assignee.(Filing, typing copying)
• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
• Route emergency calls appropriately.
• Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
• Beep individuals to inform them of telephone calls, using beeper and interoffice communication equipment.
• All other duties as assigned.

Computers and Electronics Knowledge of electronic equipment, and computer hardware and software.

Customer and Personal Service Knowledge of principles and processes for providing customer and personal services.

Clerical Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

English Language Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Telecommunications Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

Writing Communicating effectively in writing as appropriate for the needs of the audience.

Reading Comprehension Understanding written sentences and paragraphs in work related documents.

Service Orientation Actively looking for ways to help people.

Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Speaking Talking to others to convey information effectively

Social Perceptiveness Being aware of others’ reactions and understanding why they react as they do.

Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Dependability Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Attention to Detail Job requires being careful about detail and thorough in completing work tasks.

Confidentiality and Integrity Job requires being honest, ethical and keeping certain aspects of projects in private.

Independence Job requires developing one’s own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.

Stress Tolerance Job requires accepting criticism and dealing calmly and effectively with high stress situations.

Adaptability / Flexibility Job requires being open to change (positive or negative) and to considerable variety in the workplace.

Achievement / Effort Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.

Initiative Job requires a willingness to take on responsibilities and challenges.

Cooperation Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Social Orientation Job requires preferring to work with others rather than alone, and being personally connected with others on the job.

Integrity Job requires being honest and ethical

Social Orientation Job requires preferring to work with others rather than alone, and being personally connected with others on the job.

Overall Experience

Education

Last updated : 2024-04-01