Northwest Ohio Orthopedics & Sports Medicine, Inc is hiring for a dedicated and welcoming medical front receptionist to join our Orthopedic team in our Findlay Office!

**On the job training provided by an amazing team **

Description: This position will be responsible for the following:

1. New Patient Intake

2. Established Patient Intake

3. Verification of Schedules & Secondary Insurances

4. Kiosk Management & Portal Room

5. Patient Check-Out

This position must employ critical thinking, confidentiality, troubleshooting techniques, immediate response to the needs of our patients (physicians, administration, or co-workers) and effective communication with co-workers, physicians, administration and patients.

Requirements: Must have excellent customer service skills and portray those skills over the phone and to patients in person. Employee must possess effective communication skills, and demonstrate active listening skills as they are the first point of contact for the caller, whether it is a patient, physician, co-worker or administration. Must possess the ability to work in a high stress environment and work well and positively with others. Employee must work independently and possess critical thinking skills to effectively handle emergency phone calls. Employee must also work as a positive team member with those surrounding, as being cross-trained in other responsibilities will be beneficial to primary tasks. Employee must possess a high level of confidentiality when dealing with patient/hospital information. Employee must have organizational and keyboarding skills. Employee must maintain all certifications.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Bereavement leave
• Dental insurance
• Dependent care reimbursement
• Dependent health insurance coverage
• Disability insurance
• Employee assistance program
• Employee discount
• Family leave
• Financial planning services
• Flexible schedule
• Flexible spending account
• Free parking
• Gym membership
• Health insurance
• Health savings account
• Life insurance
• On-site gym
• On-the-job training
• Opportunities for advancement
• Paid orientation
• Paid sick time
• Paid time off
• Paid training
• Retirement plan
• Vision insurance
• Wellness program

Healthcare setting:

• Clinic

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights
• No weekends

Education:

• High school or equivalent (Preferred)

Experience:

• Medical Terminology: 1 year (Preferred)

Work Location: In person