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Are you ready to be part of a dynamic and growing team in the pest control industry? We are looking for an experienced Customer Service Representative to join our organization who is organized, dependable, and able to work in a fast-paced environment. You'll be responsible for providing exceptional customer service to customers who contact us with inquiries about our services. In this role, you will use your excellent communication skills and strong customer service knowledge to provide efficient and effective support. You will be the primary point of contact for customers, so it is essential that you have a friendly, professional demeanor and the ability to interact with them in a respectful manner. Additionally, you must be detail-oriented and capable of managing multiple tasks simultaneously.
Compensation:
Competitive hourly wage starting between $15.00-20.50/hr. (based on experience and other factors)
Benefits:
Required Knowledge, Skills, and Abilities:
Position Description:
The successful candidate will be expected to provide excellent customer service for all our customers. This includes taking incoming calls, addressing customer inquiries and complaints, providing advice on pest control services, and making other recommendations. You must be able to quickly assess the situation and make decisions accordingly while always remaining professional. You must also have strong communication and organizational skills, as well as a good working knowledge of our products and services.
Responsibilities:
About Us:
At Northwest Exterminating (an Anticimex company), we’re in the business of keeping communities safe and secure from harmful pests. We hire only the most dedicated and passionate individuals who share our commitment to excellence. We offer our employees a supportive work environment and the opportunity to develop their skills and knowledge in the field of pest control. Our career paths are designed with you in mind, so that you can take advantage of our industry’s opportunities for growth and advancement. We believe in investing time and resources into training and development so that our employees become experts in the field.
Offering great pay, benefits, and a supportive environment, our company is the perfect place for you to build a solid and stable career. We understand that our employees’ success is just as important as the success of our business, so we are committed to helping them reach their goals and develop their skills—all while having fun in the process! With us, you can look forward to challenging projects, inspiring colleagues, and a culture of growth and innovation. Join us today and take the first step towards a rewarding career in pest control!
Anticimex is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Job Type: Full-time
Pay: $15.00 - $20.50 per hour
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Experience:
Ability to Relocate:
Work Location: In person
Full Time
$45k-58k (estimate)
02/02/2024
04/30/2024
callnorthwest.com
DALLAS, GA
500 - 1,000
1951
Private
TONY JONES
$10M - $50M
Northwest Exterminating manufactures and markets pest, termite and mosquito control products.
The following is the career advancement route for Customer Experience Specialist positions, which can be used as a reference in future career path planning. As a Customer Experience Specialist, it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Specialist. You can explore the career advancement for a Customer Experience Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Experience Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Experience Specialist job description and responsibilities
Provide an exceptional customer experience through all channels, providing a personalized experience whenever possible.
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Focus on activities that create lifetime customers – provide them a standout and consistent experience that keeps them coming back for more.
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Complete prioritisation of customer support requests, providing solutions through online and over the phone support.
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Attend to customer enquiries, requests, and complaints by proffering value-adding solutions ; Going the extra mile to provide suitable solutions.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Experience Specialist jobs
Customer experience specialist job description get to make a difference every single time they go to work.
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Exercise good service and business judgment with end goal of customer satisfaction.
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Team oriented, ability to work with a diverse customer base, ability to negotiate and strong sales skills.
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Step 3: View the best colleges and universities for Customer Experience Specialist.