You haven't searched anything yet.
Universal Avionics (UA) has been in business for over 40 years, continuously making huge strides in business, commercial, and military avionics by designing the next generation of technology as well as the latest iterations of our flagship products to ensure easier management and safety & reliability of all phases of flight.
UA is seeking a Customer Service Specialist who will support our FAA Part 145 Repair Station operations by coordinating repair activities, including the processing and expediting repair units. As UA's CSS, you will be responsible for communicating with a range of customers and internal stakeholders via email, in person, and phone. It requires critical thinking, attention to detail, and flexibility within a fast-paced work environment.
Summary
The Customer Service Specialist position is a customer-facing role that supports the Federal Aviation Administration (FAA) Part 145 Repair Station operations by coordinating repair activities, including the processing and expediting repair units. This position reports to the Manager of Customer Service and is responsible for communicating with a range of customers and internal stakeholders via email, in person, and phone. It requires critical thinking, attention to detail, and flexibility within a fast-paced work environment.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Competency
To perform the job successfully, an individual should demonstrate the following competencies:
Minimum Qualifications
An individual must be able to perform each essential duty satisfactorily. The requirements below represent the knowledge, skill, and ability required to accomplish this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education and Experience
Computer Skills
Language Skills
Mathematical Skills
Reasoning Ability
Work Environment
Physical Demands
The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
What motivates our team:
Why you’ll like working here:
About Universal Avionics
Universal Avionics and its parent company, Elbit Systems, Ltd., represent decades of leadership and innovation as developers and suppliers of Head-Down Displays (HDD), Head-Up Displays (HUD), Head Wearable Displays (HWD), and Combined Vision Systems (CVS), which includes both our Enhanced Vision System (EVS) and Synthetic Vision System (SVS). Universal Avionics is also a leading manufacturer of innovative commercial avionics systems, offering retrofit and forward-fit solutions for the largest diversification of aircraft types in the industry.
To learn more about Universal Avionics, visit www.universalavionics.com
Full Time
Durable Manufacturing
$43k-53k (estimate)
04/29/2024
06/27/2024
uasc.com
TUCSON, AZ
200 - 500
1981
Private
DROR YAHAV
$500M - $1B
Durable Manufacturing
Universal Avionics designs and manufactures flight management systems and cockpit instrument displays for jets, aircrafts and helicopters.
The job skills required for Customer Service Specialist include Customer Service, Problem Solving, Microsoft Office, Written Communication, Attention to Detail, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Specialist positions, which can be used as a reference in future career path planning. As a Customer Service Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Specialist. You can explore the career advancement for a Customer Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Specialist job description and responsibilities
Customer service specialists also listen to customer feedback and ensure that these are logged properly so that proper departments will be able to receive them.
02/03/2022: New Britain, CT
Maintained excellent customer relations and developed customer rapport * Resolved customers complaints on as needed basis * Effectively developed telephone communication skills.
01/27/2022: Lowell, MA
Customer agents talk to customers on behalf of businesses and companies.
01/30/2022: Rockford, IL
They help customers with their queries and complaints.
02/04/2022: South Bend, IN
A certified customer service specialist has a customer service job that entails speaking with customers regarding their orders or possible complaints.
01/31/2022: Rapid City, SD
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Specialist jobs
Certified Customer Service Specialist (CSS).
02/10/2022: Toledo, OH
Communicate as efficiently as possible.
01/12/2022: Gary, IN
Build lasting relationships with VIP users, develop open channels of communication and become a reliable advisor.
02/13/2022: Galveston, TX
Position requires thorough knowledge of product lines and the ability to exceed customer expectations.
02/17/2022: Pascagoula, MS
6-12 months of customer service experience and/or training; or equivalent combination of education and experience.
02/28/2022: Laramie, WY
Step 3: View the best colleges and universities for Customer Service Specialist.