RESPONSIBILITIES:

The Team Leader is responsible for providing program direction, consultation and assistance to direct care staff, and for supervising direct care staff for the successful completion of their duties. As directed by the respective Program Manager, this position will provide input for evaluations and disciplinary action as necessary. The Team Leader will mentor and guide direct care employees on their shift. This position will also work closely with Case Managers and Assistant Program Managers as necessary to receive updated information regarding program and treatment plan expectations.

MINIMUM QUALIFICATIONS:

• Must be at least 21 years of age.
• A bachelor’s degree in social work or a human services field preferred OR demonstrated experience in a residential or inpatient treatment setting.
• Legally authorized to work in the United States and able to provide verification.
• Able to pass required Background Checks.
• Within two months of hire date, completion of in-service training, including but not limited to:

• • Initial 25 hour training in policies and procedures, including emergency procedures, child safety, child abuse and neglect reporting, and applicable licensing requirements.
  • A total of 80 hours direct supervision by another staff member during supervision of residents.
  • Maintenance of current status in all mandatory trainings throughout employment.

• Completions of all training as listed in Training Requirements Policy 201.

ADDITIONAL REQUIREMENTS:

• Team Leader 1 must be a Senior Youth Mentor.
• Team Leader 1 and 2 may be required to take a TL Test.
• Team Leader 1 and 2 must be willing to work in any program.
• Team Leader 2 requires a Bachelor’s Degree.

PREFERRED QUALIFICATIONS:

• Bachelor's degree, preferably in Social Work related field
• Valid state issued driver’s license.

• Leadership competency and experience.

ESSENTIAL FUNCTIONS (for illustrative purposes):

• Ensure that house routines, including clean up, are completed during shift.
• Function as the shift supervisor ensuring program delivery of group and individual strategies that are consistent with therapeutic community values and beliefs.
• Be knowledgeable of all agency policies and procedures, with particular attention to policies pertaining to client safety.
• Assure the safety of all residents and know their whereabouts at all times.
• Participate on the treatment team by providing accurate observations of staff and resident performance.
• Function as a group advocate for resident groups.
• Ensure all groups, activities, and individual advocate duties are completed by Youth Mentors assigned to the Team Leader's supervision.
• Provide de-briefing sessions at the end of each shift to ensure all agency policies and procedures are being followed correctly.
• Review any behavior modification or treatment strategies being implemented are consistent with therapeutic community norms.
• Provide crisis intervention and support.
• Assign and monitor responsibilities of Youth Mentor.
• Authorize seclusions, room searches, close observations and pick-ups for residents who have eloped and are returning to the program.
• Arrange for coverage in emergency situations when a worker calls in sick or is delayed, as well as assist the Program Manager with the shift schedule as needed.
• Monitor shift reports and progress notes daily for timely and accurate reporting of events on the shifts.
• Meet regularly with the Program Manager for supervision.
• Participate in training to develop and enhance professional skills. Provide training as needed to Youth Mentors.
• Participate in Youth Mentors performance evaluations with the Program Manager.
• Work in coordination with the Therapists and individual advocates ensuring monthly reports are on time and accurate.
• Facilitate treatment groups as assigned by Program Manager and Therapists.
• Participate in weekly program development/quality assurance meetings and TL Trainings.
• Maintain mandatory trainings at all times.

PHYSICAL REQUIREMENTS

1. Occasional lifting in training, recreation and physical intervention duties, up to 50lbs.
2. Requires long hours of standing and moving.
3. Occasional walking, standing, stooping, kneeling, crouching and reaching.
4. Prolonged periods of walking and participating in recreational activities as appropriate.
5. Must be able to use a telephone to communicate verbally and a keyboard to communicate through written means, to review information and enter/retrieve data, to see and read characters on a computer screen.

WORKING CONDITIONS

1. Duties can be performed both indoors and outdoors.
2. Occasionally exposed to warm or cold weather during activities.
3. Trainings, meetings and other duties occasional occurring in various buildings on agency property.
4. May be subjected to verbal and physical assault from clients.

The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Northwest Children's Home, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.