Summer associates function in Teller capacities to help support our offices during the summer months. Summer associates provide an excellent customer service experience by welcoming customers, efficiently processing transactions, resolving problems and uncovering financial needs for referral to the appropriate line of business.

ESSENTIAL FUNCTIONS:

• Provide the best customer experience possible by being courteous and efficient to all customers, in person or over the telephone
• Communicate with customers to recognize cross-selling opportunities
• Contribute to the overall sales performance of the office team
• Educate and/refer Northwest solutions that meet our customer/client needs through the Northwest 360 model - bank, borrow, invest, and insure
• Participate in regular office meetings
• Contribute to the office's success of operations and audit
• Be able to work evening hours and weekends as scheduled or assigned
• Ensure compliance with Northwest's policies and procedures and Federal/State regulations
• Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
• Work as part of a team

QUALIFICATIONS:

• Customer Service Experience preferred
• Cash Handling Experience preferred
• Banking and/or Retail Experience preferred

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)