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Summary: The Commercial Online Banking Support Specialist’s primary responsibility is to provide support to the Bank’s commercial online banking customers and auxiliary treasury service products, such as ACH, RDC, MDC, Wire Transfers, Positive Pay (check and ACH), Bill Pay, and Admin functions. Coordination and collaboration with the team to ensure open treasury tickets are processed in a timely manner. Set a positive tone and sense of urgency to resolve customer issues by diving deeper into the problem and root cause then proactively seek a solution to improve the process.
Essential Duties & Responsibilities
Required Qualifications
Preferred Qualifications
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Full Time
Lending & Credit
$45k-60k (estimate)
01/15/2024
05/14/2024
northwest.bank
SYRACUSE, IN
25 - 50
2007
HEATH SINCOE
$5M - $10M
Lending & Credit