NorthWest Arkansas Community College (NWACC) provides quality and affordable higher education to empower lives and strengthen communities within Northwest Arkansas and surrounding areas. As the largest community college in Arkansas, NWACC is recognized as a leader in education. NWACC offers a full range of associate degrees, certificates and workforce training programs that prepare students for rewarding futures and careers. NWACC employees are dedicated to fostering a diverse educational community and cultural learning environment that supports student success. The Assistant Director of Testing Services is responsible for managing all aspects of community testing (testing programs, proctor services, and certification testing) including scheduling, administrating, and maintaining testing software. This position assists other staff members with the administration of the NWACC placement test and NWACC classroom tests. The Assistant Director is responsible for researching and preparing special reports, examining and verifying documents and performing general office duties. Essential Duties Administer exams to NWACC and non-NWACC students. Be certified and able to administer Accuplacer, CLEP, DSST, and BioCon exams to NWACC and non-NWACC students/candidates. Be certified and able to administer PearsonVUE, Kryterion, ASE, and Meazure Learning (Scantron) exams to NWACC and non-NWACC students/candidates. Assist the Director with all upgrades/changes to NWACC placement exams as well as placement chart and score changes. Create and maintain the MarketPlace website for all testing fees. Maintain databases, spreadsheets and paperwork associated with testing company-based exams. Develop testing schedules that fit the needs of outside agencies. Maintain records and logs of non-NWACC tests incoming and outgoing. Work with and maintain software associated with all offered testing packages. Maintain records of Testing Center staff certifications for all testing companies in the NWACC network. Assist the director with the training of all employees and the maintenance of training materials. Assist the director with evening and weekend coverage of the center when needed. Attend meetings in place of or with the Director as needed. Assist the Director with purchase orders. Cover the duties of the Director when the Director is out of the office. Assist with the administration of NWACC Distance Learning/classroom make-up/DRC exams as needed. Regular, reliable and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others. Perform other duties as assigned Salary Range $42,000-$44,000 annually Knowledge, Skills, and Abilities Should be able to work effectively with employees and all levels of leadership within the institution. Must be proficient with MS Office (Word, Excel, PowerPoint, Access, Visio) and HRIS systems. The successful candidate must be a self-starter who takes accountability for performance while requiring minimal supervision. Must be able to handle highly confidential material efficiently and effectively. Must possess strong time management, multi-tasking, and organizational skills. Ability to build relationships with individuals and teams across the institution and campus. Ability to analyze information and recommend appropriate action. Knowledge of planning, research, and analysis techniques and procedures. Knowledge of department, operations, policies, and procedures. Ability to conduct research and perform quantitative quality assurance reviews. Ability to research, prepare, and present comprehensive written and oral reports. Ability to organize and conduct meetings and workshops. Knowledge of state and federal personnel laws, policies, and procedures. Must be able to report clear, concise and accurate ad-hoc reports to all levels of leadership. Physical Demands The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations. While performing the functions of this job, the employee is continuously required to sit, use hands to finger, handle, or feel, talk or hear; regularly required to reach with hands and arms, taste or smell; occasionally required to walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision. Environmental Conditions The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Required Qualifications A Bachelor’s degree is required. Broad knowledge of such fields as IT, networking, marketing, business administration, finance, etc. will be an asset to this position. Employee must meet the requirements set forth by the testing companies to obtain the certifications needed to administer all exams proctored in the center. Additional requirements determined by the agency for recruiting purposes require review and approval by the Arkansas Division of Higher Education. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE. NWACC is an Equal Opportunity Employer, please see our EEO policy. NorthWest Arkansas Community College (NWACC) provides quality and affordable higher education to empower lives and strengthen communities within Northwest Arkansas and the surrounding areas. As the largest community college in Arkansas, it offers a full range of associate degrees, certificates and workforce training that can lead to careers in business, computer science, art, communications, culinary, nursing, construction and more. NWACC faculty and staff are committed to the success of our students and helping them develop intellectually, personally and interpersonally. NWACC professors are exceptional scholars who mentor traditional and nontraditional students within a campus and online environment that values and encourages diverse perspectives and ideas. Northwest Arkansas is one of the most economically stable regions in the nation and serves as the base of operations for Walmart, Tyson Foods Inc., and J.B. Hunt Transport Services. Their close proximity to the college offers opportunities for internships, career training and post-graduation employment, as well as access to world-class art, culture and entertainment. Arkansas’ Ozark Mountains also offer wonderful outdoor experiences and hiking trails within a short drive of the college. With its strong economy, beautiful surroundings and high-end amenities, Northwest Arkansas is also often ranked by publications as one of the nation's best places to live. With its steady growth in population, it's on track to soon become one of the nation’s 100 largest metropolitan areas. Such growth has increased cultural diversity, as well as opportunities to support various cultural events, cuisine, businesses and services. NWACC is an equal opportunity, affirmative action institution, and welcomes applications without regard to age, race, gender (including pregnancy), national origin, disability, religion, marital or parental status, protected veteran status, military service, genetic information, sexual orientation or gender identity.