Job Responsibilities:

• * Performs admission/registration, pre-admission/pre-registration, and co-pay collection process and financial functions.
• * Performs reception functions.
• * Performs Order Entry functions.
• * Performs collection functions
• * Serves as a backup to other staff members (escorting patients to other areas, delivering medical records to other areas, obtaining test results, etc.), as required.Serves as a primary resource in providing information and facilitating services in the Emergency Department.
  • Greets patients, visitors and employees to the Emergency Department and overall facility in a courteous and friendly manner.
  • Assists medical staff, other hospital departments, physicians, affiliates, patients and their families with requests for information and services.
  • Provides interpretation of regulations to patients (i.e visiting hours, patient services, etc.).
  • Provides information regarding facility regulations and services.
  • Answers telephone calls and takes messages, responding with appropriate department protocol.
  • Provides facility rules and regulations, upon request.
• * Performs administrative functions to facilitate patient registration.
  • Interviews patients/significant others and obtains all relevant demographic and insurance data.
  • Obtains necessary signatures and makes copies of relevant documentation.
  • Maintains current knowledge of changes in regulations, or policies and procedures, with regard to insurance requirements, hospital policies, etc.
  • Ensures patients are charged for all services accordingly and initiates corrective action, as needed.Codes insurance carriers and other system information.
  • Accurately documents all required information in department log book or computer log.
  • Assigns on-line account numbers
• * Communicates with Medical Records to see if patient has an existing account number.
  • Prepares and maintains patient chart packages.Prepares chart package to include chart, triage note, ED identification card, labels and visitor pass.
  • Ensures charts are available for medical staff in a timely manner.
  • Reviews ED census with copies of charts that are collected after services are rendered.
  • Reviews and ensures charts are accurately documented and completed after services are rendered.
  • Documents charges and payment data and ensures charts are accurately coded and prepared for billing.
  • Prepares charts for transfer to Data Processing.Performs chart break down for billing, filing and/or transfer to Medical Records.
• * Manages department on-call systems.
  • Pages and contacts medical personnel, physicians, laboratory, etc.
  • Assists staff, affiliated physicians and patients/family members acquire needed information, contacts or services.
  • Initiates Disaster Plan, when necessary.
  • Utilizes reference lists for referrals when requested.
• * Submits laboratory test orders, as required.Receives and documents results.
  • Processes orders as instructed, ensuring proper labeling of specimens and timely transport to lab.
  • Notifies medical staff of test results in a timely manner.
  • Maintains accurate records of orders submitted and follows up with outside departments for results. Ensures results are documented in patient chart.
• * Performs general clerical duties to promote efficient functioning of department.
  • Responsible for maintaining accurate and efficient records.
  • Locates, sorts and files needed information, materials or records and paperwork, both medical and general.
  • Routinely operates office equipment.
  • Answers telephone and receives visitors in a courteous manner, as required.
• * Performs related duties as required.

*ADA Essential Functions

Job Qualifications:

• High School Diploma or equivalent, required.
• Minimum of six (6) months registration experience in hospital or related healthcare setting, required.
• Typing 20 wpm, required.
• Ability to use general office equipment, required.
• Good verbal and written communication skills, required.

*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).