HR Services Lead

The Human Resources Services Lead will lead the HR specialists in ensuring the accuracy, completeness, and integrity of HR data within the organization. This role provides guidance to and/or may assist team members in ensuring data quality in HR systems. This role ensures effective, efficient, and accurate administration while providing a positive customer service experience. This role gathers and maintains accurate and complete records, making sure they are completed in accordance both with federal, state, and local laws and regulations and system policies and procedures.

Position Highlights:

• Position: HR Services Lead

• Location: Skokie, IL

• Full Time/Part Time: Full Time

• Hours: Monday-Friday, 8:00am-4:30pm

What you will do:

• Ensure staff is maintaining accurate and up-to-date human resource files, records, and documentation to ensure compliance and effective, efficient, and accurate administration of employees.

• Ensure staff is conducting audits and performing corrections/updates where needed.

• Support and may lead efforts to expand or introduce new services and programs.

• Provide mentoring, guidance and training to less experienced team members.

• Provide work direction, input into performance reviews, and corrective action within defined parameters. May have input into hiring decisions.

• Recommend, support, and may lead team member, departmental, and quality quality/performance improvement activities.

• Refer complex matters to appropriate centers of expertise and/or HRIS management as appropriate and using established escalation procedures.

• Maintain knowledge and understanding of laws and regulations related to employment law and area(s) of specialization.

• Perform other related duties as assigned.

What you will need:

• Education: Bachelor's degree in Human Resources or a related field; Associates degree with at least seven years of relevant human resource administration.

• Certification: n/a

• Experience:

  • 5 years of human resource administration experience.

  • 2 years managing, mentoring, and/or coordinating the work of others

  • Prior experience working with Workday HCM, preferred

  • Prior experience working with ServiceNow Case and Knowledge Management, preferred.

• Unique or Preferred Skills:

  • Broad knowledge of human resources administrative processes and best practices.

  • Deeper knowledge of a wide range of human resources administrative processes and best practices.

  • Thorough understanding of employment laws, regulations and guidelines.

  • Comfortable making decisions and working in ambiguous situations

  • Excellent customer service skills.

  • Excellent interpersonal, conflict resolution, and de-escalation skills.

  • Excellent verbal and written communication skills.

  • Excellent organizational skills and attention to detail.

  • Strong analytical and problem-solving skills.

  • Proficient with Microsoft Office Suite or related software.

Benefits:

• Career Pathways to Promote Professional Growth and Development

• Various Medical, Dental, Pet and Vision options

• Tuition Reimbursement

• Free Parking

• Wellness Program Savings Plan

• Health Savings Account Options

• Retirement Options with Company Match

• Paid Time Off and Holiday Pay

• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit .

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website () to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.