Position: Domestic Violence Shelter Advocate

Hours:

Full-time: Minimum 32 hours/week, 4 shifts/week

Part-time: Minimum 16 hours/week, 2 shifts/week

Relief: As needed

Some weekend and overnight availability required.

Status: Non-exempt

Salary: $17.50/hr, $18.50/hr for hours worked between 10:00 pm and 6:00 am

Benefits:

Full-time: PTO accrual on hours worked, 403(b) retirement plan option, 10 paid holidays/holiday pay, medical, vision, dental and life insurance eligible, paid initial 40-hour training, continued learning environment with paid trainings

Part-time/Relief: PTO accrual on hours worked, 403(b) retirement plan option, paid initial 40-hour training, continued learning environment with paid trainings

Funding: Subject to availability of funds

POSITION SUMMARY
This position is responsible for providing daily support and advocacy for residents in Northland Family Help Center’s Domestic Violence Shelter, in compliance with funders and NFHC Policies and Procedures.

ESSENTIAL DUTIES / RESPONSIBILITIES

• Provide information, support, and education to clients
• Provide care to clients as indicated by their goals
• Assist clients to understand and achieve program expectations
• Intervene in crisis situations related to client care and safety
• Provide or assist with educational group activities for clients
• Assist clients in their interaction with other agencies
• Make appropriate referrals to other agencies according to client needs
• Maintain accurate records and documents
• Provide house management as needed (cleaning, organizing, sorting donations, etc.)
• Respond to visitors and residents at the door and on the phone, including answering 24/7 crisis line
• Complete frequent health and safety checks of shelter and building
• Attend and participate in mandatory trainings
• Attend and participate in required staff meetings
• Attend and participate in supervision with Shelter Manager and clinical support as needed
• Participate in on-call rotation duties
• Ability and willingness to provide First Aid or CPR to clients or staff members if necessary
• Other duties as may be assigned

KNOWLEDGE, SKILLS AND ABILITIES

A Domestic Violence Shelter Advocate must possess the skills and knowledge necessary to:

• Protect client rights and provide treatment that promotes client dignity, independence, individuality, strengths, privacy, and choice
• Recognize trauma response symptoms
• Meet the unique needs of the client populations served by NFHC, including victims of domestic violence, family violence, sexual assault, and/or human trafficking
• Protect and maintain confidentiality of client records and information
• Recognize and respect cultural differences
• Recognize, prevent and respond to a situation in which a client: may be a danger to self or a danger to other, behave in an aggressive manner, may be experiencing a crisis situation, or may be experiencing a medical emergency
• Demonstrate ability to embody NFHC’s Mission, Philosophy, Values, including trauma informed approaches, empowerment, and respect
• Demonstrate ethical behavior, and understand and implement principles and ethics of social services practice
• Recognize and respond to a fire, disaster, hazard, or medical emergency

MINIMUM QUALIFICATIONS

• Must be at least 21 years of age
• Associate’s Degree in a field related to behavioral health, social services, or human services
• Any equivalent combination of experience, training or education as approved by Executive Director

PREFERRED QUALIFICATIONS

• Bachelor’s or Master’s Degree in a field related to behavioral health, social services, or human services
• Experience in behavioral health, social services, or human services

REQUIRED CERTIFICATIONS

• Valid driver’s license
• Proof of auto insurance
• Diploma or official transcripts
• Successful annual TB test (upon hire)
• Successful biannual physical exam (upon hire)
• Adult, child and infant First Aid/CPR (upon hire)
• Fingerprint Clearance Card (upon hire)
• Successful background check(s) (upon hire)
• Any other certification or acknowledgment as may be required by the agency, licensure, or funders

WORKING CONDITIONS / PHYSICAL REQUIREMENTS

• Position requires periods of desk time, as well as periods of mobility
• Position requires the ability to keep pace with clients (children ages birth to 18, and/or adults)
• Position involves frequent interaction with residential shelter clients, individuals with mental health challenges, and abuse survivors, both adult and child
• Position may require lifting/carrying up to 50 lbs
• Position may require kneeling, reaching, and stooping
• Position requires fluent and effective communication skills with diverse age groups and populations
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

This job description is intended to describe the general nature and level of work being performed. This job description is not intended, nor shall it be construed as, a contract of or for employment, nor is it an exhaustive list of all responsibilities, duties and skills required of staff so classified. Northland Family Help Center reserves the right to amend this job description at any time, with or without prior notice.

Northland Family Help Center is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Types: Full-time, Part-time

Pay: From $17.50 per hour

Benefits:

• 403(b)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift
• On call
• Overnight shift

Application Question(s):

• Are you 21 years of age or older?
• Please list your day/shift availability.
• Are you interested in full-time, part-time, or relief?

Education:

• Associate (Preferred)

Experience:

• behavioral health, social services, or human services: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Ability to Commute:

• Flagstaff, AZ (Preferred)

Ability to Relocate:

• Flagstaff, AZ: Relocate before starting work (Required)

Work Location: In person