Northern Light A.R. Gould

Department: Ophthalmology Clinic

Position is located:Northern Light A.R. Gould Hospital

Work Type: Full Time

Hours Per Week: 40.00

Work Schedule: No Hours Assigned

Summary :

Using Standards of Behavior-demonstrate professionalism at all times with patients and co-workers. A team player is necessary for this position of variable skills, organization and independent working environment. Fast paced setting requires independent thinking and ability and willingness to be flexible and adaptable to changes. Ophthalmic Assistant will be supervised by the clinical supervisor and managed by the Manager overseeing the Practice. He/she will report directly to the Clinical Supervisor or directly to the Manager/ in the absence of Clinical Supervisor for assistance/questions/concerns/issues regarding responsibilities.

Responsibilities:

• Patient Care - Escort patients into exam room and perform initial evaluation, including chief complaint, medical and ophthalmic history, visual acuity and refraction, evaluation of pupils, tonometry, slit lamp examination for chamber depth and rubeosis, and tonometry. • Perform diagnostic tests that may be required depending on the clinical situation, including keratometry, IOL measurements, corneal topography, pachymetry, optical coherence tomography (OCT), visual fields and retinal photography. • Prepare all necessary forms needed to obtain patient consent. • Organize instruments and supplies and prepare sterile field. • Cleans room • Sets up room for and assists with laser procedures, surgical procedures and intraocular procedures. • Monitor patient flow. • Transcribe for physician, when available. • Patient education. • Maintain mandatory education compliance. • Monitor patient flow. Direct physician to the next appropriate room. • Give reports to optometrists’ and other physicians’ offices when appropriate. • assist in screening patients’ telephone calls and “walk-ins”. Answer patient’s questions and concerns as appropriate. Consults with provider as indicated. • Monitor and restock inventory of clinical and medical supplies.

Other Information :

Competencies and Skills

• Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.
• Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation.
• Demonstrates Adaptability: Learns quickly when facing a new problem or unfamiliar task; is flexible in their approach with changing priorities and ambiguity. Manages change effectively and does not give up during adversity. Capable of changing one's behavioral style and/or views in order to attain a goal. Absorbs new information readily and puts it into practice effectively.
• Demonstrates Emotional Intelligence: Exhibits a high level of self-awareness, self-management, other awareness and relationship management. Conducts themselves in an empathic, appropriate way, with a sense of humor and stimulates a collaborative work environment. Is respectful of the attitudes, feelings, or circumstances of others and aware of the influence of their own behavior on them. Is aware of relevant social, political, system, and professional trends and developments and uses this information for the organization's benefit.
• Effectively Communicates: Listens, speaks and writes appropriately, using clear language. Communication methods are fitting to the message(s), audience, and situation and follow-ups are regular and timely. Shows that important (non-) verbal information is absorbed and understood and asks further questions to clarify when necessary. Expresses ideas and views clearly to others and has ability to adjust use of language to the audiences' level.
• Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.
• Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.
• Serves Others: Strives to understand, meet and exceed the expectations and requirements of internal and external customers which may include the people and communities in our service areas. Develops and maintains relationships, alliances and coalitions within and outside the organization and leverages them in order to obtain information, support, and promote cooperation and collaboration.

Education

• Required High School Diploma/General Educational Development (GED)

Working Conditions

• Potential exposure to diseases or infections.
• Potential exposure to hazardous materials.
• Potential exposure to noise levels being uncomfortable.
• Work beyond the regularly scheduled hours.
• Potential exposure to very hot or cold temperatures.