Description

Are you ready to make a difference in the lives of individuals seeking mental health services? Join our team at NorthCare as an Admissions Specialist, where you'll play a crucial role in providing excellent consumer service and helping to maintain the smooth operation of our front office.

Key Responsibilities:

• Create a warm and welcoming environment for consumers, visitors, and staff.
• Ensure timely access to clinical staff for consumers' immediate needs.
• Adhere to confidentiality policies, respecting the integrity of consumer-related information.
• Implement safety and administrative procedures diligently.
• Respond promptly to incoming calls, directing them to the appropriate staff.
• Follow cash handling procedures for all collected monies, maintaining compliance with accounting standards.
• Perform opening and closing tasks for the front office as scheduled.
• Manage essential lists, supplies, and inventory for office functions.
• Prepare and distribute agency mail and deliveries.
• Review and prepare consumer records to ensure compensable services.
• May perform other duties as required and/or assigned by supervisor and/or executive staff.

Join NorthCare and be a part of a team committed to mental health advocacy. Apply now and help us create a supportive environment for those in need!

EOE Statement: NorthCare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Responsible for the administrative and clinical supervision of staff on a treatment team providing outpatient services to adults, children and families.

#NorthCare #WeCare #Admissions #mentalhealth #behavioralhealth #mentalhealthmatters

Qualifications

Position requires a high school diploma, (1) years of experience in office management, consumer scheduling, commercial insurance (Medicare/Medicaid/private insurance/etc.) and various daily clerical operations preferred. Position requires one (1) year of experience in the operation of a similar telephone system and intermediate data entry skills. Must display proficiency in the in the use of Microsoft Office software, or equivalent and intermediate general computer skills.

Must be able to bend, stoop, climb stairs, move about facilities freely, must have upward and downward mobility for filing, and finger dexterity to operate office equipment. Must be able to sit for extended periods and have excellent speech and hearing to communicate face-to-face and by telephone. Must be able to multi-task and stay organized while working with frequent interruptions. Must maintain an organized work area and must follow through on assigned tasks. Must possess and use daily professional communication skills, verbally and in writing.

Must be able to comprehend and interpret verbal and written instructions. Must demonstrate good interpersonal skills and the ability to effectively communicate verbally with English-speaking patients. Employee must have excellent written and oral communication skills. Must be able to move about facilities freely. Casual professional dress is required with adherence to dress code requirements.

Must complete all NorthCare required training within 30 days of employment with NorthCare. Must have TB test within 12 months prior to employment with NorthCare or obtain within 30 days of employment with NorthCare.Must be COVID 19 vaccinated and follow CDC guidelines regarding COVID vaccination.

Every NorthCare employee is responsibility for adhering to any and all laws, professional standards and ethical codes that apply to his/her job responsibilities.