About North Shore Community College:

North Shore Community College is a diverse, caring, inclusive community that inspires our students to become engaged citizens and to achieve their personal, academic, and career goals through accessible, affordable, rigorous educational opportunities that are aligned with our region's workforce needs and will prepare them for life in a changing world. NSCC is one of 15 Massachusetts community colleges, which serves the 26 cities and towns north of Boston. Since its founding in 1965, NSCC has grown from a single leased building to an urban campus in downtown Lynn and a suburban campus in Danvers, and from five to 80 academic programs of study. Nearly 50,000 students have graduated from NSCC. The college is accredited by the New England Commission of Higher Education (NECHE).

Job Description:

Degree Audit and Transfer Specialist / Assistant Registrar, Office of the Registrar

MCCC Unit Position, Grade 2

12-month benefited position

Campus Location: Danvers. Evenings, Saturdays and Remote work as needed.

SALARY:Anticipated starting salary is $41,984.00. Actual salary will be commensurate with education and experience in accordance with the MCCC/MTA collective bargaining agreement.

Full time benefited employees at North Shore Community College are eligible for a comprehensive benefits package offered through the Commonwealth of Massachusetts. Click HERE for a highlight of these benefits.

GENERAL STATEMENT OF DUTIES:

Under general supervision, the Degree Audit & Transfer Specialist is responsible for conducting Degree Audit and Transfer Evaluation, in addition to providing general functions in the Office of the Registrar. The Degree Audit & Transfer Specialist is responsible for implementing work activities, preparing/processing documentation, answering questions, providing and distributing information to various NSCC constituencies, and maintaining records. Performs related work as directed.

DUTIES AND RESPONSIBILITIES:

• Serves as Office of the Registrar representative in Danvers One-Stop office. Maintains first-point-of-contact hours (in-person and/or virtual) to deliver general services to students, faculty, staff, and the public.
• Processes Office of the Registrar forms and ensures accuracy.
• Responds to in-person, virtual, and phone inquiries. Monitors departmental email accounts and responds appropriately.
• Provides information regarding FERPA procedures and compliance to students. Enforces FERPA regulations and reports violations to the Registrar.
• Processes all enrollment verifications for transferring students in coordination with the Community Standards office.
• Issues official transcripts.
• During peak periods, provides related task support to Office of the Registrar staff.
• Reviews transcripts of matriculating students and awards transfer credits.
• Coordinates with Office of the Registrar staff to record evaluation decisions and communicate to students in a timely fashion.
• Utilize Banner, Navigate, and other tools to document transfer decisions and communicate with students.
• Reviews transfer credit appeals and perform re-evaluation as necessary.
• Coordinates with Division Deans and Program Directors to review transfer credit decisions when appropriate.
• Facilitates transfer credit training and meetings. Coordinates with Associate Registrar to conduct Transfer Credit Appeals when necessary.
• Updates and utilizes transfer equivalency tools to ensure equity in transfer decisions. Serves as Administrator for transfer tools. Troubleshoots issues and supports staff and faculty in use and utilization.
• Performs graduation audits and graduation processing, including coordinating the reverse transfer program for transfer students. Ensures approved substitutions and posted to student records and eligible students receive credentials.
• Educates faculty, staff and students on course waiver and substitution process.
• Establishes graduate lists for Commencement Program, Honors, and newspaper release.
• Responds to student inquiries regarding graduation eligibility.
• Develops and implements registrar-related graduation correspondence to potential graduates.
• Organizes and provides graduation list for Commencement book.
• Coordinates diploma distribution process, including ordering of degrees and certificates, diploma covers and mailing materials, and identifying and troubleshooting diploma issues.
• Updates student records with Commonwealth Commitment statement.
• Confirms Mass Transfer Block requirement fulfillment to transfer institutions and researches and resolves discrepancies.
• Reports inconsistencies with curricular software to Office of the Registrar management for review and resolution to ensure degree audit is accurate and aligning with published materials.
• Serves on the Commencement Committee as directed.

SUPERVISION RECEIVED:Reports to the Registrar

Requirements:

• Bachelor's degree in Education, Psychology, Computer Science, or related field; with 1 year experience and/or training involving college registration, academic advisement, administrative work in an academic environment, general office administration, or personal computer operations; or an equivalent combination of education, training, and experience.
• Excellent verbal and written communication skills.
• Must be able to use various electronic platforms to communicate, assist and evaluate students.
• Must have the ability to work some evening and Saturday hours as needed.
• Ability to work effectively within a fast-paced, rapidly growing, intense, and multifunctional office environment.
• Strong organizational and analytical skills.
• Ability to commute to any NSCC campus for meetings, programs and events.
• Successful experience interacting with culturally diverse populations.
• Candidates will be required to pass a CORI/SORI and/or a National background check as a condition of employment.

Preferred Qualifications:

• Working knowledge of Student Informational Systems desired. Knowledge of Banner preferred
• Strong knowledge of the community college system working with individuals of diverse backgrounds.
• Bilingual in Spanish is preferred.

Additional Information:

North Shore Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in it programs and activities as required by Title IX or the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Action of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquires or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Affirmative Action and/or Title IX Coordinator, Nick Royal, the Massachusetts Commission Against Discrimination or the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights. North Shore Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistic Act, which can be found on the disclosure page of the College's website by clicking here.

Application Instructions:

Please submit a resume and cover letter indicating how your experience matches the requirements of the position. Resumes will be given priority if submitted by June 17, 2023