Office Assistant

Transitional Employment

This position requires a referral from the Frontier House. No other applications will be considered.

Salary Range:

• $16.15/yr. - $18.95/hr.

North Range Behavioral Health believes no one should fight behavioral health challenges alone. Our experienced, well-trained team offers comprehensive services to help treat the “whole” person. No other behavioral health organization offers more programs and solutions for children, adults, and families. We collaborate closely with other community resources so our customers can experience seamless and compassionate care.

North Range Behavioral Health provides compassionate, comprehensive mental health and substance use disorder services to children youth, adults, and families across a wide spectrum of needs. We serve people with insurance, Health First Colorado (Medicaid), Medicare, CHP , those without insurance, and those who prefer to pay out-of-pocket. Our prevention and education programs help support thriving, healthy families, and communities. We integrate clinical expertise, research, and the values and culture of our customers in our treatment and care. Our trauma-informed approaches are based on customer strengths and goals and on proven evidence-based strategies.

North Range Behavioral Health provides a culture of continuous learning and development. We know that change is inevitable, creativity is vital, and success comes from adjusting sails together, with a hopeful and resilient heart.

Vision

Where Hope Begins and Change Is Possible

Mission

North Range Behavioral Health provides compassionate, comprehensive care

for people who face mental health and addiction challenges.

Values

Customer First: We help our customers achieve recovery, every day.

Compassion: We treat everyone with kindness, empathy, and dignity.

Collaboration: We build strong relationships, internally and externally, to ensure effective care for our customers.

Office Assistant:

The TE Office Assistant performs, under direct supervision, basic and routine administrative duties. Assignments are structured and performed with direction and assistance from others; require carrying out established, standard guidelines with cover work situations and alternatives. May recommend changes in procedures and forms, but the position does not have the authority to alter the operation itself.

Duties Performed:

• Answer telephone, take and transfer messages; screen individuals and calls; answer standard questions, and refer those requiring significant interpretation, as directed, to the appropriate source.
• Receive hard copy records, sort, and file alphabetically or numerically in compliance with existing systems.
• Operate photocopier, fax, and associated office machines.
• Open mail and distribute as directed.
• Assist in contacting customers to obtain information to solve problems, errors, or complaints.
• Demonstrate fiscal responsibility by supporting agency collection policies and procedures; assure client understanding of service charges and fee changes. May request authorizations for services, as assigned.
• Basic and/or light cleaning of common areas.

Education/Credentials:

• High School Diploma or GED is required.

Experience:

• No experience is required

Additional Eligibility Requirements

• Annual Flu Vaccination
• Annual TB Testing

Seat Number: 13248

Salary placements will vary and may be above the starting wage based on factors including but not limited to location, experience, education, and licensure. Salary placements will generally occur between the starting wage and the midpoint of the salary range.

Employees may be eligible for additional pay based on program, evening, night, weekend, or holiday work. Bilingual pay may be available upon successful passing of language validation testing.

North Range Behavioral Health is an Equal Opportunity Employer. We value a diverse, inclusive workforce to enhance our culture and values of compassion, collaboration, and customer first. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state, or local laws. Accommodation is available for applicants with disabilities.