North Naples Church is accepting applications for the position of Facilities Operations Manager. The Facilities Operations Manager is responsible for assisting the Director of Facilities with the management of all operations related to the physical campus that contains a large church and PreK-12th grade school. This position oversees and is responsible for the overall condition and appearance of the 23-acre campus with an emphasis on the exterior of the campus that includes seven buildings, sidewalks throughout, athletic fields, playgrounds, a prayer garden, a columbarium, natural areas, and multiple points of entry. The position also manages large capital improvement projects, diagnoses issues, completes inspections and recommends immediate and long-term solutions, maintains both short-term and long-term preventative maintenance and improvement schedules, and works collaboratively and positively with all departments of the church and school.

This position reports directly to the Director of Facilities, coordinates with all Facilities personnel, and is responsive to the Church Administrator, Senior Pastor, and Board of Trustees. North Naples Church offers competitive pay and benefits including medical, dental, vision, life insurance, paid time off, and a retirement plan.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Building, Landscape & Hardscape Management

• Oversee grounds and condition of landscaping and hardscape including building exteriors, sidewalks, parking areas and landscaped areas, paying particular attention to the aesthetics and “curb appeal” of each building and the overall campus.
• Routinely tour buildings, meeting and checking on occupants and facilities in order to establish good relationships, observe operations, and note and follow up on items needing attention; records those items in a log and prioritizes them for repair, replacement or improvement.
• Regularly inspect and diagnose issues and recommend immediate and long-term solutions to ensure security, maintenance and proper working conditions of all areas.
• Develop and manage a preventative maintenance and inspection plan to provide safe, clean, and well-maintained facilities.
• Work collaboratively and positively with all church and school personnel to ensure that all building systems, buildings and exterior areas are properly maintained, through a system of scheduled preventative maintenance and capital planning.
• Resolves problems and maintains records and statistics, which can also aid in preventative and predictive maintenance approaches.
• Work cooperatively with safety and security personnel in resolving facility security issues, and the day-to-day upkeep of physical spaces ensuring they remain functional and safe.
• Coordinate with Director to assist with planning, administering, and controlling budgets for contracts, equipment, and supplies.
• Coordinate with Director to assist with preparation and review of operational reports and schedules to ensure accuracy and efficiency.

Project Management

• Work collaboratively with the Board of Trustees to plan and budget for, implement and follow through on all projects, large and small, as identified in the campus reserve study, maintain documentation related to projects to facilitate the annual update of the reserve study and prepare reports related to progress and recommendations.
• Collaborate with church and school administrative personnel to identify, develop, plan and complete all campus projects involving the campus strategic plan, buildings, landscape, hardscape, recreation areas, and all systems.
• Understand capital and maintenance budget, collaborate with Director to prepare requests for proposals, seek qualified vendors and contractors, provide review of proposals, qualifications and scopes of work to proficiently select vendors and contractors to perform work and implement projects.
• Negotiate effective cost-saving strategies without sacrificing the quality of materials or work and ensure budgetary constraints are followed.
• Oversee construction and renovation projects to improve efficiency and to ensure that facilities meet environmental, health, and security standards, and comply with government regulations.
• Participate in strategic planning in optimizing space utilization and future use of space for the church and school campus.

Systems Management

• Understand and assist with management of all systems, including technical operations and current best practices related to irrigation, HVAC, plumbing, electrical and security systems and controls
• Coordinate with maintenance staff and manage all contractors as required for advanced maintenance and repair of systems or replacement of system components.
• On call response to emergencies related to all campus systems and collaborate with safety and security and other staff related to all emergencies or accidents on campus for purposes of response, recovery, incident reporting and to remedy any physical problems contributing to the emergency.
• Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems.

Compliance Management

• Assist with ensuring that facilities compliance programs are followed including fire systems and inspections, elevator inspections, kitchen equipment inspections and maintenance, waste management and recycling, and coordinate with safety and security staff for AED, lockdown and lightning alert systems as needed.
• Conduct annual accessibility audit and develop recommendations for improvements as necessary.
• Ensure projects are properly permitted and in compliance with local, state and other regulatory guidelines, requirements and best practices.

Other duties as assigned

• Bachelor’s degree is required, preferably in a related discipline.
• At least 5 years’ experience in a Facilities leadership role of similar size and scope is required.
• Demonstrated strong Facilities project management knowledge and experience required.
• Proficient in Google and Microsoft Office Suite of applications, including, Word and Excel; experience managing a work order ticketing system and utilizing a space reservation system.
• Ability to read and understand reports, blueprints, plumbing, electrical, HVAC, and irrigation layouts.
• Demonstrated experience in preparing budget requests and complex reports for administration and governance to understand and make necessary higher-level directives and budgetary decisions.
• Strong communication and interpersonal skills are required to relate effectively with contractors and staff and communicate with and keep the Director of Facilities informed.
• Proven ability to coordinate and support complex projects for renovations, small building projects, and management of the physical campus.
• Ability to resolve daily, complex issues, understand complicated compliance requirements, standards and best practices.
• Available to work periodically during evenings, on weekends, and over holidays in order to minimize the impact of projects on activities and programs.
• Physically, this position requires performing activities that require movements such as lifting and carrying up to 25 lbs. frequently and up to 50 lbs. occasionally, climbing including ladders, balancing, walking, stooping, reaching, pushing, pulling, manual dexterity, and handling of furniture, equipment, and materials.
• Demonstrate character, core values and personal lifestyle compatible with a Christ-centered ministry and be willing to embrace the mission and strategic plans of North Naples Church.
• Valid driver’s license is required in order to drive company vehicles and equipment.
• Must be able to pass a background check via fingerprinting and drug screen.