Job Summary:

North Florida Oral and Facial Surgery is seeking a skilled Front Desk and Treatment Plan Coordinator to join our busy practice. The Front Desk/Treatment Plan Coordinator plays a vital role in providing exceptional patient service and ensuring the smooth operation of the office. The ideal candidate will have experience in dental/medical receptionist duties and possess strong administrative skills.

Duties:

- Greet and welcome patients to the office in a friendly and professional manner.

- Schedule and confirm patient appointments using our dental practice software.

- Collect and update patient information, ensuring accuracy and adherence to HIPAA regulations.

- Assist patients with completing necessary forms and paperwork.

- Answer phone calls, respond to inquiries, and provide information about dental services.

- Coordinate treatment plans for patients.

- Explain treatment options, costs, and insurance coverage to patients.

- Verify insurance coverage for patients.

- Maintain patient records, including medical history and treatment notes, using winOMS software.

- Ensure the cleanliness and organization of the reception area and front desk.

Requirements:

- Previous experience as a dental receptionist or in a similar administrative role within a medical office setting

- Knowledge of dental/medical terminology and dental procedures.

- Familiarity with winOMS or other dental practice management software systems.

- Excellent communication skills, both verbal and written.

- Strong organizational skills with attention to detail.

- Ability to multitask and prioritize tasks in a demanding environment.

- Proficient in computer skills, including Microsoft Office Suite.

We offer competitive compensation based on experience.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Private practice

Medical specialties:

• Surgery

Schedule:

• Monday to Friday

Ability to Relocate:

• Jacksonville, FL: Relocate before starting work (Required)

Work Location: In person