Reports To: Housing Services ManagerFLSA Status: Non-exempt

SUMMARY: Assists tenants in maintaining units and completes general housekeeping as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assists tenants on a recurring schedule as assigned in cleaning and maintaining tenant’s apartment to standards required by the lease.
• Assists in cleaning of shared common areas as required and assigned.
• Provides access to units for partners and third-party contractors as necessary.
• Assists in unit turnover preparation as required and assigned.
• Develops and maintains an effective working rapport with tenants, vendors, and representatives of community agencies.
• May occasionally complete minor repairs.
• Represents the interest of NCCH in an appropriate and professional manner.
• Completes required paperwork on an accurate and timely basis.
• Immediately notify senior staff of any safety hazards.
• Operates tools and equipment in a safe manner. Follows prescribed equipment and vehicle maintenance schedules as assigned.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

JOB REQUIREMENTS

• Experience
  Established work record.
• Language skills
  Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
• Mathematical skills
  Ability to apply concepts of basic mathematics.
• Communication skills
  Ability to work with and among persons with disabilities, ability to cooperate and communicate with co-workers, tenants, and the general public.
• Reasoning ability
  Ability to diagnose and solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Certificates, licenses, registrations
  If assigned to drive a vehicle must have valid drivers license and be insurable under NCCH’s insurance policy.
• Physical demands
  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to stand; walk; sit; climb stairs, use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to taste or smell. The employee must regularly lift and/or move up to 25 pounds, occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, outside weather conditions, and risk of electrical shock. The noise level in the work environment is usually moderate.

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North Coast Community Homes does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex/gender, national origin, age, disability, sexual orientation, gender identity, citizenship, veteran or military status, pregnancy, marital status, genetic information, or any other characteristic protected by law.

Employment at North Coast Community Homes is Employment at Will under Ohio law. This means that either party may terminate the employment at any time without giving a reason. No contract of continued employment is to be implied for any act of omission of North Coast Community Homes or its employees.

Criminal / Credit / Bureau of Motor Vehicles background checks shall be run on all final candidates.

ABOUT

North Coast Community Homes is a 501(c)(3) non-profit organization which provides high quality, community-based homes throughout Cuyahoga, Summit, Lake, Stark, and Erie Counties for people with developmental disabilities, severe mental illness, and other disabilities. With the support of many donors, volunteers, and professionals, we have developed and manage more than 250 community-based homes serving more than 1,500 individuals since 1984. In keeping with our mission, homes developed by NCCH are safe, comfortable, and affordable, and are designed to empower persons with disabilities to live fuller, more independent lives.