**Job Summary:** We are seeking a skilled Front Desk Agent to join our team. The ideal candidate should have excellent customer service skills and be proficient in managing guest services in a hospitality setting. **Responsibilities:** - Greet and welcome guests in a friendly and professional manner - Check guests in and out efficiently - Handle guest inquiries and provide accurate information about the hotel facilities and services - Manage phone systems, including answering and directing calls - Assist with guest relations and resolve any issues promptly - Maintain a neat and organized front desk area **Requirements:** - Proven experience in customer service or hospitality management - Excellent communication and interpersonal skills - Proficiency in phone etiquette and handling multi-line phone systems - Ability to work effectively in a fast-paced environment - Multilingual or bilingual skills are a plus - Knowledge of hotel management systems is advantageous This position offers the opportunity to work in a dynamic hospitality environment, providing valuable guest services. If you have a passion for delivering exceptional customer experiences, we invite you to apply for the Front Desk Agent position with us.

Job Types: Full-time, Part-time

Pay: $12.00 - $13.00 per hour

Expected hours: 20 – 46 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Night shift

Work setting:

• In-person

People with a criminal record are encouraged to apply

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: In person