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```Job Overview```
We are seeking a highly motivated and customer-focused individual to join our team as a telemarketer. In this role, you will be responsible for contacting warm leads and sharing information to schedule portrait sessions. This is a great opportunity for someone who enjoys working in a fast-paced environment and has excellent communication skills.
```Duties```
- Respond to customer inquiries via phone, email, or chat in a timely and professional manner
- Provide accurate information about our products and services
- Assist customers with placing orders, tracking shipments, and resolving any issues or complaints
- Conduct warm calling to existing customers to promote new products or services
- Collaborate with the sales team to identify potential upsell or cross-sell opportunities
- Maintain customer records and update the database with relevant information
- Follow up with customers to ensure their satisfaction and address any additional needs
```Qualifications```
-Experience with telemarketing
- Fluent in English
- Strong verbal and written communication skills
- Excellent problem-solving abilities and attention to detail
- Ability to negotiate and resolve conflicts effectively
- Previous experience in customer service, sales, inside sales, or business development is preferred
- Must know how to use computers and be adept at learning software. You will be trained on a CRM.
- Ability to work independently as well as part of a team
If you are passionate about providing exceptional customer service and have the skills required for this role, we would love to hear from you. Apply today to join our dynamic team!
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Shift:
Supplemental pay types:
Weekly day range:
Work setting:
Ability to Relocate:
Work Location: In person
Full Time
Business Services
$36k-47k (estimate)
03/09/2024
07/04/2024
noreenowens.com
HOWELL, MI
200 - 500
2006
Private
NOREEN OWENS
$10M - $50M
Business Services