Our mission is to be a caring and trusted servant to those who need help and those who provide help.

Are you looking for a career that's rewarding AND pays well? Join a team of professionals who contribute to NORCOM's positive and inclusive culture where everyone in the organization wants you to succeed. We have a fully paid, comprehensive training program. Lateral candidates will be brought in at the pay step that reflects their total years of service as a fully released telecommunicator throughout the entirety of their career.

NORCOM 911 is a consolidate 9-1-1 communications center serving nearly 600,000 residents in King and Snohomish Counties, as well as 6 police departments and 14 fire departments. Our cross trained Telecommunicators are responsible for answering 911 calls and coordinating responses of police, fire and EMS resources across much of Northern King County.

Requirements and Skills

• High school diploma or equivalent
• Ability to work in the U.S. without sponsorship
• Ability to type at least 35 wpm
• Ability to work nights, weekends, holidays
• Team player with positive attitude
• Ability to pass comprehensive background investigation, polygraph test, and psychological exam

NORCOM offers a generous benefits package including:

• 4 10s schedule
• Starting wage of $32.85/hr during training
• 100% medical/dental/vision benefits for employees and 80% of the cost paid for dependents
• Generous paid time-off
• Participation in the state retirement program (PERS)
• Development opportunities

#dispatch #dispatcher #firstresponder #government #nonprofit #911

NORCOM is an Equal Opportunity Employer and encourages applications from all persons without regard to race, creed, color, national origin, religion, gender, age, marital status, disability, sexual orientation, veteran status, or genetic information. NORCOM provides reasonable accommodation to its employees and the public with disabilities, including disabled veterans. For more information, please contact NORCOM Human Resources.

Job Type: Full-time

Pay: $68,329.00 - $93,751.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• Holidays
• Overtime
• Rotating shift

Application Question(s):

• Are you willing and able to work in a 24x7 environment with rotating shifts that include nights, weekends, and holidays?

Education:

• High school or equivalent (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Required)

Ability to Commute:

• Bellevue, WA 98004 (Required)

Work Location: In person