INTRODUCTION
NORCAL Ambulance was founded with a vision to operate differently in the emergency services industry. We prioritize the well-being of our employees, foster inclusivity, and attract individuals who take pride in their work. Since our establishment in 2004, we have experienced remarkable growth, with 13 stations and offices throughout northern California, a fleet of over 150 ambulances, and a team of over 900 dedicated professionals responding to countless calls each week. Our success can be directly attributed to the extraordinary efforts of our staff in delivering exceptional patient care.
THE POSITION
Responsible for the accurate and timely submission of medical claims to insurance and private payors, contracted facilities and/or Medicare, Medi-Cal and all other government programs.
RESPONSIBILITIES
•Conduct insurance verification and validation to ensure benefits are accurate for claim submission.
•Identify and bill secondary or tertiary insurances.
•Prepare, review and transmit claims electronically or via paper both timely and within compliance standards.
•Daily monitoring of assigned queues for claim progression.
•Perform various collection actions including handling of correspondence, EOB review, prompt research and appeal of denied claims, if necessary.
•Assist and respond to insurance and patient telephone inquiries within assigned payor group.
•Establish and maintain a courteous and professional attitude with all NORCAL team members, patients, payors, facilities, and management teams.
•Demonstrate and support the Core Values of NORCAL Ambulance
BILLING SPECIALIST QUALIFICATIONS AND SKILLS
•High school diploma or equivalent required.
•Minimum 1-2 years of medical billing experience.
•Certified Ambulance Coder certified (CAC) preferred but not required.
•Listening and communication skills.
•Multitasker with strong attention to detail and the ability to troubleshoot and problem solve.
•Excellent and professional customer service skills.
•Ability to work both independently and in a within a team dynamic.
•Bilingual is a plus, but not required.
•Strong knowledge of HCPCS, ICD-10 CM, medical terminology and HIPAA regulations; Medicare and Medi-Cal experience highly desirable.
•Strong proficiency with Microsoft Office (Excel, Word, Outlook), 10-key, billing software and insurance portals; dual monitor workspace.
WORKPLACE CULTURE AND BENEFITS
At NORCAL Ambulance, we foster a supportive and inclusive culture that values the well-being and growth of our employees. We provide:

• Comprehensive benefits package, including medical, dental, and vision coverage.
• Employee assistance program
• Life insurance
• Employee perks website-Perks at Work
• 401(k) retirement plan with company match.
• Paid time off and holiday pay.
• Opportunities for career advancement and professional development.

SCHEDULE
On Site. Monday through Friday with flexible start times.
HIRING PROCESS
This position is located in East Sacramento, down the street from UC Davis Hospital. Qualified candidates will be contacted for a brief phone interview. If selected to move forward, candidates will be scheduled for a comprehensive data entry test, including typing, 10-key evaluation. If time permits, an in-person interview will follow. Selected candidates will then be contacted with next steps.
LOCATION
On site. East Sacramento conveniently located off of Hwy 50.
Please visit our company's site to learn more about NORCAL Ambulance
https://norcalambulance.com/
Check out NORCAL Ambulances social media. View the culture that we support and encourage and view the latest news for NORCAL Ambulance.
https://www.facebook.com/NORCALambulance/
https://www.instagram.com/norcalambulance/
https://www.tiktok.com/@norcalambulance
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Salary Description

$21.50 - $23.50