1 Dispatcher Job in Lima, NY
NOCO Energy Corp. is Hiring a Dispatcher Near Lima, NY
Location: Lima, NY
Compensation: $50,000 - $70,000
If you feel you have the drive, dedication and passion required to be part of the NOCO family, we encourage you to apply today.
- Ensure maximum productivity by achieving or exceeding Company-established goals by successfully routing vehicles.
- Handles incoming calls and e-mails from Operations, Customer Service and Sales department.
- Organize and schedule efficient delivery of products to customers in accordance with projections.
- Review bulk inventories and the requirements of each; Ensure optimal level of product inventory by analyzing sales trends and market conditions.
- Initiates outbound calls to customers while drivers are on-site, resolving pick-up and other issues. Uses close loop communication process to inform internal and external customers of root cause and resolution.
- Proactively troubleshoots and resolves potential delivery and service issues before they result in service interruptions.
- Assign loads to drivers based on designated routes and driver location.
- Prepare, update and dispense the daily route schedule.
- Gather and maintain route sheet documentation for deliveries (scheduled, missed, extra pick ups), route completions and driver locations.
- Back-up for ensuring route completion via the driver check-in process.
- Courteously interact with customers, as required.
- Report driver performance issues or concerns to the appropriate driver lead or manager for resolution.
- Follow all required safety policies and procedures.
- Perform duties including customer service, data entry and dispatch.
- Answer phones and direct calls to appropriate individuals.
- Copy, sort, and file records related to office activities, business transactions, and other matters.
- Be accessible “on-call” after normal working hours..
- High school diploma or equivalent required
- 2-3 years of related work experience
- One year of prior experience in the transportation or logistics industries preferred
- Excellent verbal communication skills
- Ability to execute directions accurately and with speed
- Excellent interpersonal and customer service skills
- Excellent organizational skills and attention to detail
- Ability to prioritize tasks, delegating when appropriate
- Ability to operate or to quickly learn a variety of communications systems
- Prolonged periods of sitting at a desk and working with dispatching equipment
- Must be able to lift up to 15 pounds at times
- Skills in Microsoft Office and other routing tools
- Generous medical insurance offerings
- Dental and vision plans
- Company-paid life insurance
- Company-paid short-term disability
- 401(k) with company match
- Health savings accounts
- Vacation and NOCO Time
- Employee and family assistance program
- Company-paid training
- Safety incentives
- Years of service incentives
Job Summary
Full Time
$43k-58k (estimate)
01/12/2024
06/03/2024
ceonoco.com
Webster, NY
<25
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The job skills required for Dispatcher include Customer Service, Transportation, Logistics, Microsoft Office, Communication Skills, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Dispatcher. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Dispatcher positions, which can be used as a reference in future career path planning. As a Dispatcher, it can be promoted into senior positions as a Limousine Chauffeur III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Dispatcher. You can explore the career advancement for a Dispatcher below and select your interested title to get hiring information.
If you are interested in becoming a Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Dispatcher for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Dispatcher job description and responsibilities
Dispatchers are generally responsible for coordinating with the customers regarding the delivery status of the products and providing precise logistics and the fastest transportation routes to the professional drivers to ensure smooth and timely deliverie
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Dispatchers may dispatch calls for truck drivers, delivery drivers, and emergency responders like medical professionals, firefighters, and police crews.
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A dispatcher selects the vehicle type according to the delicacy, frangibility, and rigidity of the material.
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A dispatcher must think fast, consider many different options, and above all else try to keep himself calm.
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A good dispatcher must be able to coordinate trip schedules, manage routes, and handle calls and requests from operators, third-party vendors, and their supervisors.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Dispatcher jobs
Getting training and certification as a truck dispatcher.
01/02/2022: Evansville, IN
Communicate with all parties before & during the job and getting feedback and updates.
12/25/2021: Eugene, OR
Complete a City employment application.
01/04/2022: Manchester, NH
Dispatchers should use an understanding tone and approach when communicating with callers.
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Previous experience as a Call Receiver/Dispatcher for law enforcement 911 calls.
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Step 3: View the best colleges and universities for Dispatcher.
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