Job Description:

Position Summary:

The Program Manager of the Academy is a leadership role that is responsible for the program development, implementation, and ongoing oversite of Tommy Nobis Center. The Academy delivers an accelerated vocational training program focused on education, training, and employment for young adults with disabilities. Initially provided in a classroom environment the participants will transition to a community-based internship and onto successful employment with wrap-around support services to retain employment. This role is responsible for coordinating services with participants, families, staff, community partners, and employers.

Essential Duties and Responsibilities:

1. Strategic planning, program design, and implementation to deliver a robust educational program for young adult participants with disabilities.

2. Oversees the daily operation of the Academy delivered on-site and within the community.

3. Responsible for delivery of services for participants in the program, from time of acceptance to successful employment placement.

4. Stewards excellent customer service and positive, productive relationships with community partners, i.e., participants, parents, GVRA, educational partners, strategic partners, funding partners, employment partners, etc.

5. Responsible for hiring, training, and scheduling program staff to ensure services are provided at the highest level of quality.

6. Ensures participant cases notes are prepared timely by the Instructor(s), support staff and employment specialist(s).

7. Develops, completes, and submits monthly status reports for program participants.

8. Works directly with the finance department to ensure accurate monthly billing. Coordinates with the Instructors and Accounting to ensure proper and timely billing for all services delivered.

9. Continuous development and improvement of program curriculum (career exploration, job readiness, interview skills, etc.) to meet the needs of the participants and program requirements.

10. Responsible for day-to-day management of staff including timecard entries, approves employee payroll and mileage, and annual performance evaluations.

11. Utilize Vertex to report and record documentation of services delivered.

12. Responsible for acquiring service authorization and maintain adequate reporting records for each participant receiving authorized services.

13. Develop and manage strategic plans for future programmatic growth.

14. Maintain accurate records for data metrics and demographic tracking.

15. Educates the community regarding the Academy program.