Essential Duties and Responsibilities

• Assigns personnel to various posts or patrols. Interprets security rules and procedures.
• Supervises operation procedures and activities for a client’s security services.
• Develop and maintain a deep understanding of the business demands and have the ability to document complex business processes while tracking / managing numerous business and staffing needs.
• Translate business needs into functional requirements and prepare the appropriate documentation to communicate and validate those needs
• Prepares work schedule and reviews Leave requests for approval / denial
• Continually communicates with clients to assist them as required with security matters and improve services.
• Receives and appropriately resolves irregularity reports.
• Administrates a variety of business related paperwork.
• Performs a variety of security related investigations.
• Review recorded data such as property damage, unusual occurrences, incident reports, etc. to determine appropriate courses of action.
• Confers with various agencies to gain their cooperation and coordination.
• Coordinate Post orders, updates and revisions.
• On-call during off hours.
• May assume role of Incident Command, depending on nature of incident.
• Provides transportation services using a variety of vehicles ranging from standard passenger vehicles to large passenger buses and off-road vehicles.
• Provides emergency medical intervention including CPR, AED and patient movement.

May also be combined with other position duties

Notify supervisor if safety and sanitation standards are not being met.

Other duties that are pertinent to the department or unit’s success also may be assigned.

This position is responsible for the supervision of staff.

Qualifications

Minimum Requirements

High school diploma or GED equivalent.

Must have at least five (5) years of full-time professional security, law enforcement or military experience.

Must have at least two (2) years of supervisory experience in a directly related field.

A valid Driver’s License and an acceptable driving record for the past three (3) years to be eligible under NMS’ vehicle insurance policy.

Must be able to obtain and pay the Alaska Guard License fee of $98.25 prior to beginning work.

Must obtain a State of Alaska Armed Guard License upon hire.

Must have effective training skills and ability to produce specific training for each Security position designated in the contract, and to produce general security training on a quarterly basis.

Must have working knowledge of the Incident Command System (ICS).

Must have basic computer skills to include but not limited to Microsoft office and contract specific software.

Must pass all pre-employment contract requirements which may include but are not limited to : hair follicle drug test, physical and fit for duty assessment and hearing test.

Applicants not located near a testing facility are responsible for paying for travel to the nearest testing facility.

Must be able to live in dormitory style settings and meet cleanliness requirements of the remote camp.

Must be able to cooperate and work as part of a team with fellow employees, customers and clients.

Must be able to make decisions in the moment with little to no supervision.

Must be able to be on your feet for 12 hours per shift for the scheduled rotation.

Contract requires employees to speak, understand, read and write English.

Must meet and adhere to all safety guidelines and regulations set forth by the company and client.

CANDIDATES RESIDING OUTSIDE ANCHORAGE AREA :

Candidates residing in the Lower 48 for any contract : For the purposes of pre-employment testing, Anchorage will be considered the point of hire (with the exception of drug testing, which will be conducted near the candidate’s place of residence).

Employee is responsible for any travel expenses and needed accommodations related to pre employment tasks that need to be completed in Anchorage, AK.

This includes, but is not limited to, any safety training requirements, required pre employment testing and / or training such as physical, DOT physical / medical card, fit for duty, audiogram, and / or other testing required by contract / company (such as NSTC, APICC training, security licensing requirements, etc.

Candidates residing in Alaska for Alyeska and Hillcorp contracts : pre-employment testing will be scheduled near the candidate’s area of residence within the state.

The only exception is when the candidate lives in a region without the necessary service providers to complete all requirements.

Flights to Remote Locations : All employees are responsible for all expenses related to reporting to point of hire (Anchorage, AK) for scheduled trips paid for by the company for remote locations.

Working Conditions and Physical Requirements

Weather : Indoor / Outdoor.Frequently exposed to arctic conditions.

Noise level : Moderate to Loud

Description of environment : This is a remote hospital environment.

Must constantly be able to stand, walk, climb, push, pull use hands and arms, stoop, kneel and crouch.

Physical requirements : Fit For Duty Test

Lift : Lift 50 lbs. from floor to knuckle x2

Lift : Lift 50 lbs. from floor to waist x 2

Carry : Carry 35 lbs. with two hands for a minimum distance of 150 feet, self-paced

oAllow a 60 second rest break after 75 feet.

Push : push horizontally with a peak force of 60 f-lbs. with two hands

Pull : pull horizontally with a peak force of 60 f-lbs. with two hands.

Stoop & Twist : Perform alternate cross over toe touches x 10 each side, self-paced but continuous.

Kneel : Kneel on one knee and stand.Return to kneel on opposite knee.Repeat alternate kneeling sequence x 3 for each knee, self-pace but continuous.

Allow one re-test when there is a loss of balance considered unsafe or a fall.

Walk : Walk on a treadmill at 3 MPH for 10 minutes with good balance,

Stairs : Climb up and down 10 steps x 2 for a total of 20 steps, self-paced.

Shoveling : Perform a shovel test for five (5) minutes self-paced but continuous (i.e., no breaks) using a standard snow shovel with a 3 lb.

weight attached to the shovel blade. (e.g. sand bag weight securely taped to the shovel blade.)

Stairs & Carry : Climb up and down 10 steps x 2 for a total of 20 steps while carrying 30 lbs. in one hand and using the other hand to grasp a railing for safety, self-paced.

oAllow a 60 second rest period after climbing up and down 10 steps while carrying.

Competencies

Customer Service Provides outstanding customer service; manages difficult or emotional situations; responds promptly to customer needs;

responds to request for service and assistance; meets commitments in a timely manner.

Interpersonal Skills Focuses on solving conflict; maintains confidentiality; listens to others without interrupting; keeps emotions under control;

remains open to other ideas.

Oral Communication Speaks clearly and persuasively in positive or negative situations; listens and gets clarification;

responds well to questions; demonstrates group presentation skills; participates in meetings.

Written Communication Writes incident, logs and other reports clearly; able to read and interpret written information.

Organization

NANA Management Services

Security Services

Primary Location

US-AK-Dillingham

Shift

RotatingDeadline to Fill : May 12, 2024

Last updated : 2024-02-27