There's never been a better time to join NJM! With a nationally ranked reputation for outstanding customer service and a history that spans more than a century, NJM is a leading provider of worker's compensation, automobile, and homeowners' insurance in New Jersey. It is an exciting time to join NJM as we are expanding into other states.
Here at NJM, we are seeking a Telephone Operator/Receptionist in our Parsippany office. This opportunity is hybrid and does require you to work in the office and at home.
Schedule : Monday to Friday 8:45 AM - 5:00 PM (Hybrid; 4 days in office with up to 1 day working from home)
Salary: $33,811 - $39,242 (Salary is commensurate with experience and credentials)
Job Responsibilities

• Answer and direct incoming calls promptly and professionally
• Greet walk-in lobby customers in a timely and professional manner

• Perform general receptionist duties

• Demonstrate the knowledge and ability to ask pertinent questions which will allow calls to be directed to the appropriate party

• Proficiently utilize training and computer resources to answer questions from internal and external customers
• As business needs allow, learn, and perform additional administrative tasks which support the Call Center

Job Requirements

• Excellent customer service and communication skills
• General computer knowledge
• Prior switchboard and/or receptionist experience preferred
• Ability to multi-task
• High School diploma or GED

Benefits Offered:

• Medical Insurance (Blue Cross Blue Shield)
• Dental Insurance (Delta Dental)
• Vision (Delta Vision/ VSP)
• Flexible Spending Account
• Discounts on NJM auto insurance
• Tuition reimbursement
• Life insurance
• Plus, additional company discounts for items like travel, service, car rental and more!

Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.