TERMINAL SUPERVISOR (PABT)

Salary $81,112.50

Forbes List of America's Best Employers 2022

Move forward with us! At NJ TRANSIT, you'll join us in transforming the third-largest transportation agency in North America. We are committed to delivering safe, reliable service that gets customers to their destinations on time–and we're looking to hire talented folks with a commitment to excellence to make it all possible.

Summary:

Supervises and controls Bus Operations activities in assigned service area at the Port Authority Bus Terminal (PABT) - Station Starters and/or Ticket Agents. Ensures traffic flow through the PABT is managed effectively and company funds are kept secure. Ensures holiday service and staffing is at appropriate levels and that special situations and emergencies are managed professionally.

Roles and Responsibilities:

• Supervises and controls Bus Operations activities in assigned service area at the Port Authority Bus Terminal (PABT) - Station Starters and/or Ticket Agents. Ensures traffic flow through the PABT is managed effectively and company funds are kept secure. Ensures holiday service and staffing is at appropriate levels and that special situations and emergencies are managed professionally.
• Ensures courteous and complete information is provided regarding all service at the PABT, and that support force issues are handled promptly and effectively.
• Supervises and assigns the duties of agreement employees. Ensures Station Starters and Ticket Agents receive appropriate training and counseling. Performs first step grievances as necessary.
• Prepares reports and analyzes data regarding assigned service. Analyzes on-time performance regarding assigned service area and makes recommendations for necessary service changes.
• Operates and monitors the Port Authority Bus Terminal (PABT) computerized bus management system and the park/ride revenue control system.

Education, Experience, and Qualifications:

• High School Diploma or equivalent, and three (3) years of experience in the transportation system sector (*Sector includes Aviation, Motor Carrier/Trucking, Maritime, Mass Transit and Passenger Rail; Freight, Military mobile operations as well as Postal and Shipping. *)
• Good written communications skills and experience using Microsoft Word required.
• Must possess a valid New Jersey State driver’s license at the time of hire and maintain such license for the duration of employment. Within six months of hire must obtain a CDL B permit. Within twelve months of employment employee must obtain a CDL B with a Passenger Endorsement.

Physical Demands:

• Prolonged periods of sitting at a desk and working on a computer.
• Some walking and standing relative to interaction with other personnel.
• Ability to lift 25 lbs.
• Travel to NJT facilities as needed

At NJ TRANSIT, you will enjoy a competitive salary and excellent benefit package:

• Family Health Insurance
• Flexible Spending Account
• Prescription
• Dental
• Vision
• Life Insurance
• Paid Leave
• 401(a), 401(k) Retirement Plans with up to 9% employer contribution
• Tuition Assistance
• Qualified Transportation Expense Plan (QTE)

At NJ TRANSIT we support and depend upon the diversity of our staff. NJ TRANSIT is an Equal Opportunity Employer.

The DOT Drug and Alcohol Testing Regulation 49 CFR Part 40 does not authorize the use of marijuana for any reason. It is unacceptable for any safety-sensitive employee subject to drug testing under DOT regulations to use recreational or medical marijuana. The prohibition includes any derivative of marijuana such as CBD oils, teas, etc. The use of recreational and medical marijuana is a violation of NJ TRANSIT’s Drug and Alcohol-Free Workplace Policy for safety-sensitive employees.

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