• This is a front desk position, although, cross training will be provided to insure that the employee can float to help where they are needed.
• Ability to work in a fast paced environment and be dependable.
• Multitasking and a positive demeanor is a must.
• Excellent communication and customer service skills, both in person, over the phone and in writing.
• Enter all patient information including insurance and demographics.
• Schedule and follow up on patient appointments and create patient files.
• Photocopy insurance cards, document details, and verify patient's coverage for upcoming appointments.
• Collect any copays the patient might have the day of the appointment.
• Answer multi-line phone system and direct callers to the requested personnel in a timely manner.
• Bilingual ( English/Spanish)

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)

Healthcare setting:

• Medical office
• Private practice

Medical specialties:

• Orthopedics

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Work Location: In person