If you believe Customer Service is a true craft -- one built on charisma, communication, thorough product knowledge, and enjoy helping customers in a fast paced environment - we want to talk to you!

As an Express Lane Service Advisor you will be responsible to meet and greet service customers promptly in a professional and courteous manner.
Inspect vehicle and refer to service history to accurately identify and verify customer’s service needs.
Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements.
Provide accurate cost and time of completion estimates for the services recommended, communicate and get proper authorization from customers.
Check on progress of services to vehicles throughout the service visit and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery or recommended services.
Verify services were performed correctly and communicate the results with the customer.

The ideal candidate enjoys working in a steady paced customer oriented environment, is able to stay on top of multiple situations, and takes pride in their appearance.

Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors.

Job Type: Full-time

Pay: $3,000.00 - $4,000.00 per month

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Shift:

• Day shift

Education:

• High school or equivalent (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person