Position Summary: Middletown Nissan is looking for a Front Desk Reception Manager. The Front Desk Receptionist intercepts and routes incoming calls, takes messages as necessary or directs callers to the appropriate voice mail box, provides basic information to callers. Is the company’s front-line contact with the public and must represent the company in a professional and courteous manner at all times. In addition to reception tasks, this position will also manage the other receptionists. These tasks include training new employees, creating a schedule for the department, handling issues within the department as they arise, and assisting the General Manager with various clerical tasks.

Essential Duties and Responsibilities:

• Greets and directs visitors to the company.
• Answers incoming calls and directs the caller to the appropriate person, if asked for by name, or department.
• Communicates with callers in a professional, courteous and efficient manner, minimizing the time a caller is put on hold. Informs caller if there is no answer, requesting if they would like voice mail.
• Takes messages, if requested by the caller, including full name, time of call, reason for call and return number. Communicate messages to the appropriate party in a timely manner.
• For general inquiries, provides callers with information such as company address, directions to the company location, company fax numbers, company website, and other related information.
• Updates and distributes company telephone roster.
• May also assist with other related clerical duties such as photocopying, faxing, filing, shredding and other miscellaneous duties as deemed necessary.
• Maintain the highest level of professionalism
• Maintain clean reception area
• Assist General Sales Manager with any tasks or projects
• Replenish and maintain cleanliness of coffee station
• Maintain dealer plate and iPad logs
• Issue gas slips
• Check general mailbox and forward messages accordingly
• Stock in new vehicles
• Create deal jackets for new vehicles and filing
• Create and deleting NOTOR accounts

Tentative Hours:

SUN - OFF

MON 3-8

TUES OFF

WED 2-8

THUR 9-8

FRI 9-7

SAT 9-6

Schedule is negotiable however Fridays and Saturdays are a must.

THE ABOVE DECLARATIONS ARE NOT INTENDED TO BE AN “ALL-INCLUSIVE” LIST OF THE DUTIES AND RESPONSIBILITIES OF THE JOB DESCRIBED. RATHER, THEY ARE INTENDED ONLY TO DESCRIBE THE GENERAL REQUIREMENTS OF THE JOB.

Middletown Nissan is an equal opportunity employer and a drug free work place. A criminal history background check and pre-employment drug screen will be conducted prior to beginning employment in accordance with local laws.

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Experience:

• Dealership: 1 year (Preferred)
• Receptionist: 1 year (Preferred)
• Management: 1 year (Preferred)

Work Location: In person