Overview

Nippon Express Company, Ltd. (“NX”) was founded in 1872 in Japan and is headquartered in Tokyo. NX employs approximately 72,000 employees at 733 locations, in 47 countries and 314 cities around the world. 

Nippon Express U.S.A., Inc. (“NEU”) was incorporated in New York in 1962 as a fully owned subsidiary of NX. NEU provides logistics solutions and comprehensive transportation services through its international freight forwarding and logistics network, including specialized handling of: air, land, sea and express packages; all types and sizes of cargo; personal effects and household goods; fragile and perishable freight; and livestock. NEU also provides related services, such as warehousing, distribution and customs brokerage and clearance. NEU operates at 55 locations in 27 states within the U.S., with approximately 1300 employees. NEU has enjoyed tremendous growth and success as one of the top five international freight forwarders in the world. We connect people with products throughout the world.

Looking for and associate with a background in logistic operations with a mix of administration, human resources, training development, coaching and mentoring. Operation is a 6 day a week two shift distribution operation for apparel for both E-commerce and store distribution operations. Candidates must be hands on and willing to work in and understand the operation with the ability to develop training SOP to best educate the associates as they are added to the operation. Ability to handle basic HR and administration functions with conflict resolution experience a must.

Responsibilities

Essential Duties:

HR Role

• Take appropriate disciplinary action against employees who violate Company rules and regulations and addressing employee grievances
• Perform difficult duties, including dealing with understaffing, refereeing disputes, and administering disciplinary procedures
• Assist with the investigation of all complaints and conducts all necessary follow up as appropriate
• Identify staff vacancies and recruit, interview, and select applicants
• Process and maintain digital files for Existing Employees and New Hire HR documents
• Plan and conduct new employee orientation to foster positive attitude toward organizational objectives
• Provide support with the Annual Performance Management process 
• Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion, and employee benefit
• Work with the Branch Supervisor to ensure that the employee’s timecards and time off are processed and approved in a timely manner to meet the payroll deadline
• Complete all employee changes including but not limited to new hires, transfers, status changes and terminations

Attendance

• Scheduling assignments for 30 direct hires and 150 agency staffing associates.
• Make the weekly schedule working with Supervisor to ensure department coverage.
• Monitor and assign staff with rotating days off in a six-day two shift operation.
• Develop and maintain scheduling to evenly and fairly distribute days off.
• Gather attendance reporting by team current staffing performance for both direct and agency associates.
• Gather analyze and report daily and then recap in a once weekly meeting providing feedback.
• Modify and update as associates are added and removed

Staffing Development

• Develop on boarding process to ensure all associates receive the initial guidance / training required.
• Develop and maintain weekly training status reporting with following week planning.
• Monitor associates for ongoing inhouse training
• Develop and maintain a training schedule working with the supervisors and leads
• Ensure training compliance is maintained working with regional HR program guidance and the staff
• Train in each area of warehouse to have full understanding of the work, develop training programs to on board staffing

Staffing Engagement

• Develop and maintain an engaged healthy smiling motivated working environment
• Planning associate events that develop team building and engage the team.
• Lead in planning all holiday and employee engagement events working with the team leads
• Develop activities and staff events that will promote team work in a harmonious environment.

Work Environment Development

• Working with and in the different teams daily to best understand what the associate feels.
• Engage them daily by working with them understanding the daily activities of each area.
• Work with the teams on the team boards to motivate and engage the associates
• Coach and council the team leadership on motivational and engagement techniques
• Develop programs that promote feedback that can be shared with the management team weekly

Staffing Agency Liaison

• Currently a two-staffing agency environment each with an onsite that will report to you.
• Develop maintain staffing replacement assignment planning that promotes fair competition
• Collect analyze report on agency assignment performance NCNS, sick etc.
• Collect and provide feedback on daily attendance of their associate reporting daily
• Organize shift staffing reporting updates out, sick, MIA etc. twice daily

ADP Portal Administrator for Direct Hire Associates

• Punch in punch out monitoring and updating
• Running ADP reports on employee attendance performance reporting weekly at the staff meeting
• Monitor time off performance working with the direct hire and supervisor to ensure clarity

This job is alternating Saturdays schedule, in the event that you work a Saturday, you will have another day in the week off Monday-Friday.

This job posting indicates the general nature and level of the work being performed by employees in this job. It is not intended to be an exhaustive list of all tasks, duties, and qualifications of employees assigned to this job. Incumbents may be asked to perform other duties as required.

Qualifications

Minimum Requirements:

• College degree in Human Resources or related field
•  2-5 years broad Human Resource experience in all functional areas
• Strong knowledge of MS Office software products, and the ability to independently use ADP Workforce Now
• Must be comfortable and effective in working with local employees as well as Expatriate employees
• Organized and professional demeanor
• Ability to maintain confidentiality
• English and Spanish bilingual is preferred, but not required.

Nippon Express offers a generous Employee Benefits Package including:

• Medical, Dental, and Vision beginning the 1st of the month after 30 days.
• 401k with a company match
• Flexible Spending Accounts, HSA, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Auto and Home policies, Commuter Benefits, and much more.
• Generous Vacation and Sick time.

Nippon Express USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.