SUMMARY

The Frozen Food Manager supervises department operations including but not limited to maximizing gross margins, promoting sales, controlling inventory and expenses. The Frozen Food Manager responsibilities cover the overall operation and success of the Frozen Food department while fostering the Niemann Harvest Market culture.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Delivers superior guest service and ensures absolute customer satisfaction
• Learns and uses the three E’s: Engagement, Educate, Empowerment
• Manages planograms/shelf management based on the demands of new and current product movement
• Continuously monitors frozen food trends
• Adds new items to department as requested
• Develops relationships with makers and producer
• Organizes and effectively supervises daily/weekly work plan based on budgeted sales and profit
• Aggressively pursues sales by planning and effectively executing merchandising and daily operational plans
• Quality assurance checks of department
• Proper handling and rotation of product
• Responsible for budgeted sales, gross profit, labor and CTO.
• Trains and develops team
• Promotes and supports established programs
• Day to day operational procedures to ensure stock level, inventory, and cleanliness
• Communicates with and receive product from approved vendors
• Promote sales
• Works within company programs, policies and procedures
• Follows all safety policies and procedures; is a safety role model
• Other duties as assigned

KEY ATTRIBUTES

• Passion/purpose
• Foodie/farmer
• Thirst for knowledge/curious/inquisitive
• People enthusiast/outgoing
• Genuine
• Good communicator/desire to share
• Trendy/fun
• Honest
• Techie
• Organized
• Detailed

SUPERVISORY RESPONSIBILITIES

• Directly supervises 1-2 Associates
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Training Associates; planning, assigning, and directing work.
• Appraising performance; rewarding and coaching Associates.
• Addressing complaints and resolving problems.

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED)
• One to three months related experience and/or training
• Equivalent combination of education and experience.

LANGUAGE SKILLS

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of manager, customers, and associates

MATHEMATICAL SKILLS

• Ability to work with Supermarket math concepts such as addition, subtraction, division, multiplication, percentages, distribution, penetration, gross profit, and Sales Per Associate Hour.

CERTIFICATES, LICENSES, REGISTRATIONS

• This position has no required certificates, licenses, or registrations.

RECOMMENDED EQUIPMENT

• Slip resistant shoes with closed toe and heel
• Safety Cutter
• Uniform per store policy

PHYSICAL DEMANDS

Regularly (Over 2/3 of the time)

• Stand
• Walk
• Use hands to finger, handle, or feel
• Reach with hands and arms
• Communicate with associates and customers
• Lift and/or move up to 25 pounds

Frequently (Between 1/3 to 2/3 of the time)

• Sit
• Climb or balance
• Stoop
• Kneel
• Crouch
• Crawl
• Lift and/or move up to 50 pounds

Occasionally (Less than 1/3 of the time)

• Overhead lifting
• Taste or Smell
• Lift and/or move up to 100 pounds

Vision

• Close
• Distance
• Ability to adjust focus
• Ability to distinguish colors
• Peripheral
• Depth perception

WORK ENVIRONMENT

Regularly

• Extreme cold

Occasionally

• Toxic or caustic chemicals

NOISE LEVEL

Regularly

• Moderate

**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.

**Position requirements may vary by store location