SUMMARY

The Niemann Harvest Market Coffee Clerk duties include but are not limited to providing excellent customer service, gaining product knowledge, rotation of product, merchandising, controlling shrink and working in a safe manner while fostering the Niemann Harvest Market culture.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Delivers superior guest service and ensure absolute customer satisfaction
• Learns and uses the three E’s: Engagement, Educate, Empowerment
• Customer engagement: Suggestive selling, sampling
• Knows seasonality, use, and taste of products offered
• Quality assurance checks of department
• Promotes sales
• Proper handling and rotation of product
• Day to day operational procedures to ensure stock level, inventory, and cleanliness
• Promote and support established programs
• Follow all Health Code guidelines
• Works within company programs, policies and procedures
• Follows all safety policies and procedures; is a safety role model
• Other duties as assigned

KEY ATTRIBUTES: 

• Passion/purpose
• Foodie/farmer
• Thirst for knowledge/curious/inquisitive
• People enthusiast/outgoing
• Genuine
• Good communicator/desire to share
• Trendy/fun
• Honest
• Techie
• The ability to prioritize and multi task
• Detail Oriented
• Ability to work in a fast paced environment
• Problem solving skills
• High energy level
• Adaptability

SUPERVISORY RESPONSIBILITIES

• This position has no supervisory responsibilities

EDUCATION and/or EXPERIENCE

• None required

LANGUAGE SKILLS

• Read and comprehend simple instructions, short correspondence, and memos. 
• Write simple correspondence. 
• Effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization.

MATHEMATICAL SKILLS:

• Basic math (addition, subtraction, division and multiplication)

CERTIFICATES, LICENSES, REGISTRATIONS

• Food Handler’s Certification as required by State Law provided at store level

RECOMMENDED EQUIPMENT

• Slip resistant shoes with closed toe and heel
• Hairnets/Hats
• Uniform per store policy
• Pallet jack
• Ladder
• Stepladder
• Associates may be required to use standard deli equipment including, but not limited to
• Bean Grinder
• Cappuccino machine

PHYSICAL DEMANDS 

Regularly (Over 2/3 of the time)

• Stand
• Walk
• Use hands to finger, handle, or feel
• Reach with hands and arms
• Taste
• Communicate with associates and customers
• Lift and/or move up to 10 pounds
• Smell

Frequently (Between 1/3 to 2/3 of the time)

• Stoop
• Balance
• Kneel
• Crouch

Occasionally (Less than 1/3 of the time)

• Sit
• Crawl
• Overhead lifting
• Lift and/or move up to 25 pounds

Vision

• Close
• Distance
• Peripheral
• Depth perception
• Ability to adjust focus
• Ability to distinguish colors

WORK ENVIRONMENT 

Regularly

• Moving mechanical parts
• Exposed to airborne particles
• Risk of electrical shock

Occasionally

• Chemicals while cleaning

Noise Level

• Moderate 

**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.

**Position requirements may vary by store location