27 Patient Service Representative Jobs in Manchester, NH
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NH EYE ASSOCIATES is Hiring a Patient Service Representative Near Manchester, NH
POSITION: Patient Service Representative – Call Center Scheduling Department
DEPARTMENT: Call Center
REPORTS TO: Call Center Supervisor
LOCATION: 764 Second St, Manchester NH, 03102
TRAVEL REQUIRED:
Job Summary: This individual is responsible for answering telephones, scheduling various appointments, and documenting phone conversations.
Education and Experience:
1. High school diploma or equivalent.
2. Experience in health care setting performing similar work activities including, but not limited to clerical, billing or insurance processing is preferred.
3. Demonstrates skills in motivating and training professional staff.
Essential Skills and Abilities:
1. Exceptional customer service skills.
2. Ability to work with frequent interruptions and respond appropriately to unexpected situations.
3. Ability to interact with physicians and staff and participate as a team member with individuals inside and outside the department.
PATIENT SERVICE REPRESENTATIVE RESPONSIBILITIES:
1. Handles all incoming calls. Including screening calls for the appropriate person and forwarding messages.
2. Monitors voicemails and returns patient calls.
3. Monitors generic office email account.
4. Schedules patient appointments:
- Screens calls for emergency appointments following triage protocol. Schedules as appropriate.
- Schedules routine eye visits and instructs patients to obtain referrals.
- Discuss balances or co payment responsibility at the time of scheduling.
- Confirm patient demographic and all insurance information.
- Accurately schedule various procedures (YAG/IPL, PRP, SLT) retinal consults, oculoplastic consults, visual field testing, contact lens updates and contact lens insertion teaching.
5. Support schedule management for providers time out of office.
6. Assist in insurance eligibility, processing patient letters, reminder calls as needed and cross train to cover front desk needs.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Schedule:
- Monday to Friday
Work Location: In person
Job Summary
Full Time
$39k-49k (estimate)
05/01/2024
05/08/2024
nheyeassociates.com
Manchester, NH
<25
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The job skills required for Patient Service Representative include Customer Service, Scheduling, Billing, Health Care, Call Center, Health Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Service Representative positions, which can be used as a reference in future career path planning. As a Patient Service Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative. You can explore the career advancement for a Patient Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Representative job description and responsibilities
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
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May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.
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Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
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Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.
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A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Representative jobs
Open the Patient Service Representative Cover Letter Template.
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Patient confidentiality must remain a primary concern.
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Know how to feel, express and receive gratitude.
02/15/2022: Akron, OH
Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
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Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.
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Step 3: View the best colleges and universities for Patient Service Representative.
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