The Logistics Coordinator provides overall direction throughout the Dedicated Fleet operation and provides operational assistance to the Project Manager wherever needed.

Essential Duties & Responsibilities :

• Maintains positive and encouraging working relations with all drivers
• Provides constant communications of service issues to appropriate personnel and departments, both internal (NFI) and external (Customer)
• Performs load planning, driver scheduling, and dispatch duties using both Dedicated Fleet and Common Carrier resources .
• Coordinates daily data entry into NFI’s proprietary order-management- system,TMW.
• Coordinates with home-office invoicing team to ensure timely and accurate completion of weekly customer invoices
• Ensures accurate and timely completion of daily and weekly tasks
• Provides weekly KPI / performance data reports to both internal and external parties
• Works with safety department on DriveCam, driver compliance and HOS issues
• Assists Project Manager with implementing NFI’s Safety, Security and Labor policies
• Assists and provides coverage throughout departments during vacations, holidays if necessary
• Manages and maintains driver payroll
• Audits and approves driver expense reports
• Provides assistance to Project Manager wherever needed

Requirements :

• Minimum 2-3 years experience in logistics and / or transportation
• Computer applications experience including MS Office and TMW strongly desired
• Excellent customer service, problem solving, communication and decision making skills
• Excellent oral and written communication skills; bi-lingual a plus
• Ability to work efficiently and multitask
• Must be able to work morning / afternoon shift

Other :

• Ability and availability to work extended hours if necessary

Last updated : 2024-03-28