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NFI is seeking a Customer Success Manager to oversee an account management team for a new and exciting strategic initiative providing eCommerce fulfillment services to the mid-market.
The position manages merchant service coordinators who are responsible for interaction with merchants on a day-to-day basis regarding operations performance, service, and continuous improvement projects. Works with cross-functional team to engage in high priority merchant opportunities that drive the business to the next level in achieving agreed upon profitability, service, and merchant satisfaction. This position reports to the Senior Director, eCommerce.
Shift Available
Essential Duties & Responsibilities:
Requirements:
Preferred
Other
#LI-KC1
Full Time
$100k-141k (estimate)
04/11/2024
05/02/2024