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Who We Are
At VPL we deliver visibility and resiliency to clinical supply chains.
By making the procurement-through-fulfillment processes smarter and more profitable, it creates a new supplier dynamic whereby customers benefit from reduced costs, better insights, and increased transparency and efficiency.
We developed the industry’s only Smart Supply Chain Platform, which automates inbound and outbound shipping, unlocks visibility into the status of critical shipments, and identifies cost-savings opportunities for all of healthcare including IDNs, critical access, outpatient and pharmacy.
With more than 700 hospitals, 6,000 suppliers, and a 97% customer retention rate, it’s clear that VPL is the company the healthcare industry trusts to deliver savings, insights and peace of mind.
VPL is looking for a Senior Customer Success Manager to join our fast-growing team!
This person owns, maintains, and expands relationships up to the executive level with key customer accounts and is responsible for achieving strategic account objectives as well as proactively anticipating requests or concerns from the business and resolving any inbound requests from related accounts. This role represents the entire range of company services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met by the company. The Senior Customer Success Manager reports to the Director of Customer Success and will be a mentor for other team members.
\nWhat You'll Do...
Full Time
$100k-141k (estimate)
03/09/2024
05/08/2024
vpl.com.pk
TAURANGA, BAY OF PLENTY
100 - 200
2017
MARK SYDNEY FRASER-JONES
<$5M
The following is the career advancement route for Senior Customer Success Manager positions, which can be used as a reference in future career path planning. As a Senior Customer Success Manager, it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Senior Customer Success Manager. You can explore the career advancement for a Senior Customer Success Manager below and select your interested title to get hiring information.