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Nextworld, named #1 “Best Place to Work” in 2020, 2021, 2022, and 2023 by the Denver Business Journal, is a high-growth software development company based in the Denver Tech Center and is looking to hire an accounting/financials-focused Customer Support Analyst.
Nextworld is seeking creative, innovative individuals who thrive in a fast-paced team environment with multiple growth opportunities. Customer Support Analysts are responsible for understanding the Nextworld software capabilities, troubleshooting reported customer issues, identifying areas for product improvement, and working with development teams to ensure resolutions meet customer requirements. Prospective individuals must have detailed product/functional knowledge in one of the key Nextworld product areas and ideal candidates would have one or more of the following skills: implementation experience, a good working knowledge of functional business processes, troubleshooting, and expert demonstratable communication skills.
This role requires a willingness to take on a wide range of responsibilities, and the ability to drive project and reported customer issues holistically.
Responsibilities
Requirements
Minimum Qualifications
The ideal candidate would also have:
Preferred Qualifications
Starting Salary Range: $75,000 - $90,000 depending on experience
Benefits of this Role
Position located in Greenwood Village, CO. Nextworld's hybrid model has co-location in-office days on Tuesdays, Wednesdays, and Thursdays.
EQUAL EMPLOYMENT OPPORTUNITY: Nextworld is an equal-opportunity employer committed to inclusion and diversity in the workplace. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws, national origin, disability, veteran status, or other legally protected characteristics.
Nextworld participates in the E-Verify program. Learn more about the E-Verify program. https://www.e-verify.gov/
Nextworld is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Nextworld makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Full Time
IT Outsourcing & Consulting
$64k-81k (estimate)
05/09/2024
06/06/2024
nextworld.net
DENVER, CO
<25
2016
KYLEE LOURIE
<$5M
IT Outsourcing & Consulting
Our mission is to be the clear software development leader engineering simply brilliant enterprise solutions while cultivating a world-class company culture and happy, profitable customers. We provide an enterprise cloud development platform and applications built on that platform that abstract away technology from the business solution and allow you to keep your eyes squarely on executing your company's mission. Visit our website for more information - www.nextworld.net