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NextPhase is Hiring a Sr Oracle ERP (OTC) Engineer Near Dublin, CA
WHO WE ARE:NextPhase.ai is a Data Management and Business Systems solution provider focused on services for enterprises in the cloud. We are leading the innovation agenda with our clients by delivering a portfolio of services to help them improve data quality and optimize systems for better business outcomes. NextPhase.ai provides you with a dynamic and fun work environment and encourages you to use creative thinking to solve client challenges.
THE ROLE:
Act as Subject Matter Expert in Oracle Order to Cash area (Oracle Subscription Management, Oracle Revenue Management, Accounts Receivables & Advance Collections) including system configuration, solutioning, building POC’s, creating documentation, and educating end users about Oracle capabilities.
Collaborate with a variety of stakeholders to gather business requirements, design solutions, completing configurations, testing, and deployment.
Responsible for day-to-day production support of the Oracle Cloud, including troubleshooting and resolving issues in the production environment and in coordination with multiple support groups.
Ensure incidents, Oracle enhancement requests and Oracle Service Requests (SRs) are resolved with in a timely manner.
Support high priority deadlines such as Billing and Revenue close activities, and quickly respond and resolve technical issues.
Build and manage relationships with internal customers and stakeholders by increasing and sharing the understanding of the systems while proactively identifying system improvements.
Manage, plan, and execute small to medium-sized projects and contribute to determining feasibility of goals/objectives.
Demonstrates the ability to work independently and can effectively.
Educate end users on Oracle capabilities.
Work with the business and development team to design and implement system modifications.
Write SQL queries to troubleshoot and create ad-hoc reporting as needed.
Review release notes, do POC’s and drive adoption of new features that would be beneficial to CSOD as well as perform regression testing on upgrades and patches.
Work with our AMS counterparts to drive ticket resolution in a timely manner.
Requirements
YOU HAVE:
6 years techno-functional experience with Oracle Cloud ERP
Minimum 2 years’ Experience in the Oracle OTC Modules: Subscription Management, Revenue Management, Accounts Receivables & Advanced Collections
Desired experience and understanding integrations to Oracle ERP Cloud including making REST and SOAP calls, creating OTBI reports, FBDI File Uploads, and extracting ERP Cloud data using BIP reports.
Demonstrated experience in writing SQL queries and understanding of backend table structures.
Ability to configure the Oracle Cloud Applications to meet business requirements and document application set-ups.
Highly organized with an ability to multi-task and work to deadlines under pressure
Strong analytical and problem-solving skills.
Demonstrated experience in successful implementation of technology solutions.
Demonstrated strong and effective verbal and interpersonal communication skills in a large, global diverse team.
Strong understanding of Finance and Accounting concepts and terminology
Experience working collaboratively with a wide variety of stakeholders.
Certification in Oracle ERP Cloud O2C modules (strongly preferred).