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Call center representative
$52k-67k (estimate)
Full Time 3 Weeks Ago
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NextCare Holdings Inc. is Hiring a Call center representative Near Tempe, AZ

What we are looking for

NextCare Urgent Care is looking for an Accounts Receivable Representative - Patient Pay

INBOUND CALL CENTER EXPERIENCE

Location :

Join our Accounts Receivable team in Tempe AZ. This is a Remote position currently available to Maricopa and Pinal County residents.

LOCAL CANDIDATES ONLY PLEASE

Responsibilities :

The Accounts Receivable Representative is responsible for collection activities and works as a member of the revenue cycle team to ensure accurate and timely reimbursement for services provided.

How you will make an impact :

The Accounts Receivable Representative supports the Organization with the following :

  • Daily follow up on all outstanding insurance and patient claims
  • Research and validate posted payments and adjustments to ensure claims processed as expected according to contractual agreements
  • Review and process correspondence received to resolve open A / R balances
  • Work with supervisors to streamline billing procedures based on denial types
  • Review denials and underpayments for appeal and / or resolution
  • Handle incoming calls from patients and insurance companies regarding claims and patient balances
  • Provide best billing practices and payor trends to other revenue cycle areas to improve revenue cycle operations

Essential Education, Experience and Skills :

Minimum Education : High School diploma or equivalent.

Experience :

Microsoft Office

Valued But Not Required Education, Experience and Skills :

Experience : Medical collections; Nextgen EHR & EPM

Experience with Managed Care Contracts, Medicare and Medicaid

Knowledge of billing electronic and paper claims

Benefits :

Offers full time employees medical, health savings account, NextCare employee visit program, dental, vision, basic life, voluntary employee / spouse / child life, long term disability, short term disability, employee assistance program, critical illness, accident, legal, identity theft and paid time off benefits.

Employees of all statuses are offered 401(k) Plan benefits. Employees in select positions are offered shift differential benefits.

Benefits are offered per policy and plan rules.

Equal Opportunity Statement :

NextCare Urgent Care is an Equal Opportunity Employer.

Corp5

Last updated : 2024-06-12

Job Summary

JOB TYPE

Full Time

SALARY

$52k-67k (estimate)

POST DATE

05/22/2024

EXPIRATION DATE

06/15/2024

Show more

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The job skills required for Call center representative include Microsoft Office, Billing, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Call center representative positions, which can be used as a reference in future career path planning. As a Call center representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center representative. You can explore the career advancement for a Call center representative below and select your interested title to get hiring information.

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If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Call Center Representative job description and responsibilities

Call center representatives must be professional throughout each phone call and to other call center employees.

02/12/2022: La Crosse, WI

Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.

01/09/2022: High Point, NC

A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.

12/14/2021: Galveston, TX

The representatives should also use their problem-solving skills to resolve customer queries effectively.

01/05/2022: Sioux City, IA

The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.

12/26/2021: Greensboro, NC

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Call Center Representative jobs

Working as a call center representative requires a fast typing ability.

12/22/2021: Orange, CA

Perfect for Call Center Representatives with two to five years of experience.

12/20/2021: Roanoke, VA

Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.

02/10/2022: Greenville, MS

Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.

02/28/2022: Jamestown, NY

Previous call center experience preferred but not required.

12/17/2021: Greenville, MS

Step 3: View the best colleges and universities for Call Center Representative.

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