JOB RESPONSIBILITIES-

Registered Nurse Manager - Patient Access

RN MGR - PT ACCESS

Full-Time

Registered Nurse Manager candidates for the Patient Access opportunity will have the following job responsibilities:

• Responsible for the Model AIDET guidelines in all interactions with the patient and ensure staff are adhering to the patient experience expectations.
• Responsible for ensuring QA on registrations for all areas of Registration.
• Perform patient registration functions when needed to ensure wait times are kept to a minimum.
• Follow-up on patient complaints promptly.
• Supervise and maintain the productivity of employees.
• Responsible for Dept. Operations Report, FTEs and Operating budgets.
• Responsible for conducting monthly staff meetings and in-services for all responsible areas.
• Assume on-call responsibilities to ensure adequate staff and problem solving

JOB QUALIFICATIONS-

Registered Nurse Manager - Patient Access

RN MGR - PT ACCESS

Full-Time

Registered Nurse Manager candidates for the Patient Access opportunity must meet the following minimum job qualifications:

• Bachelor's Degree in Business or related field required
• Minimum three years' experience in Patient Access in an acute care setting
• WILL CONSIDER CLINICAL MANAGERS/ PRACTISE MANAGERS W/ AT LEAST 2 YRS

General Comments

Reporting Structuring- Registrar- Team lead- Manager- Assistant Director- Director

Top 3 Objectives

Managing Frontline registration staff in successful registering patients, unpfront cash collections, great customer services, insurance verification and patient complaints. Tracking and meeting 10 key performance indicators

Compensation: Salary range from $67,496 (mid-range) 10% annual base incentive bonus- based on years of experience.