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NEXGEN Asset Management is looking for a Client Education Specialist to join their Client Success team. NEXGEN's Client Success Team is focused on delivering exceptional customer service, learning tools, training resources, and engagement opportunities for clients to ensure they're using NEXGEN to meet their asset management goals. The Client Success Team leads software trainings, hosts online webinars, moderates NEXGEN's online community space, and runs the NEXGEN support portal. Join our team's education division to help new users of our software learn the system and make a lasting impact with their organizations.
To excel in this role, you should be excellent in verbal and written communication and be unafraid when talking to large groups. We are looking for an extroverted personality that is comfortable presenting to groups of various backgrounds and is willing to travel to new places to conduct in-person trainings.
The perfect candidate would be someone with teaching, training, and/or facilitation experience that enjoys solving complex problems or prefers to explore technical applications. Applicants confident with online learning tools and interested in building online community spaces are also encouraged to apply.
This position is remote friendly! Our main office is located in Sacramento, California but applicants in other areas are encouraged to apply as long as they live within 2 hours of a major airport and can work from 7AM - 4 PM EST or PST. (Hired applicants will be asked to work PST hours until they are able to operate independently).
Salary range of $50,000 - $70,000/year based on experience.
NEXGEN Asset Management is an Enterprise Asset Management system that allows cities, utilities, and facilities increase the longevity of their assets. Founded by an engineer frustrated with the lack of effective asset management tools, NEXGEN has grown to a prominent software organization that keeps its clients at the heart of everything they do.
NEXGEN team members like to joke that NEXGEN's unofficial motto is "Hawaiian Vibe, Manhattan Drive". Team members at NEXGEN experience a laid back work environment that still focuses on results and achievement. Our office is dog-friendly so you always have a furry friend to say hello to and we believe in promoting from within. NEXGEN is an equal opportunity employer and we are committed to creating an inclusive environment for all employees. Submit an application today or visit our website at nexgenam.com to learn more about us!
Full Time
IT Outsourcing & Consulting
$68k-86k (estimate)
12/05/2023
05/21/2024
nexgenam.com
Sacramento, CA
25 - 50
IT Outsourcing & Consulting
The job skills required for Client Education Specialist include Customer Service, Presentation, Initiative, Facilitation, Written Communication, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Education Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Education Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Education Specialist positions, which can be used as a reference in future career path planning. As a Client Education Specialist, it can be promoted into senior positions as a Training Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Education Specialist. You can explore the career advancement for a Client Education Specialist below and select your interested title to get hiring information.