Nexeo HR is seeking an IT Support Specialist to support an awesome company in the Ogden, UT area for 2 months. Candidate must have 2 plus years of experience in a technical support role, experience with PC Imaging and development software as well as experience in troubleshooting MFPs, label printers, and handheld terminals.

Responsibilities

• Provide first and second-tier technical support for hardware, software, and network-related issues.

• Configure, install and manage corporate devices including but not limited to workstations, laptops, MFPs, lapel printers, phones, handheld terminals, and tablets.

• Perform user onboarding and offboarding.

• Keep track of IT assets.

• Manage incoming support inquiries through a helpdesk ticketing system.

• Balance incoming support requests and escalation to other IT personnel while attempting to determine root causes to resolve user issues.

• Assist in creating and maintaining IT documentation.

• Observe all safety rules and promote a safe working environment with team members.

• Maintain strict GMP (Good Manufacturing Practices).

• Compliance with all rules & policies regarding health safety, occupational safety, environmental safety, food safety, legal regulations, company requirements, etc.

• Compliance with the Company's Integrated Management Systems which includes, but is not limited to Production, Quality, Food Safety & GMP.

• Other duties as assigned.

Qualifications

• Diploma in Computer Science or a certificate or program completion in a related area.

• Minimum 2 years of experience in a technical support role.

• Hands-on experience with Office365 environment.

• Experience with PC imaging and deployment software.

• Working knowledge of Windows desktop operating systems.

• Experience with troubleshooting MFPs, label printers and handheld terminals.

• Basic understanding of network topologies, protocols, and routing.

• Skill in organization, analysis, time management, prioritization, and the ability to meet deadlines for multiple tasks.

• Previous experience in a manufacturing environment is an asset.

• Commitment to continuous improvement and quality of support and service.

• Good interpersonal skills and communication to interact with all levels of management.

• Able to multitask, prioritize, and manage time efficiently.

• Excellent leadership, team building, and management skills to mentor and lead staff.

Pay

$28.85 Per Hour

Schedule

Day Shift I 9:00am – 5:00pm I Monday - Friday

On-call when necessary

Nexeo Benefits

• Medical, Dental, Vision, Limited Life, Short-Term Disability.

• Refer a Friend Bonus | Other Financial Incentives (Bonuses).

• Weekly Pay | Direct Deposit | Rapid Pay Card.

• Employee of the Month. 

• Hassle-Free Job Search: A Nexeo Recruiter is always available to assist you. 

Questions?

Stop by, call, or text our office today!

With 100 jobs available, we're sure to find a job for you.

1151 W Riverdale Rd Unit D, Riverdale, UT 84405

(P) (801) 648-7524

Nexeo provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, or genetics. In addition to federal law requirements, Nexeo complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Nexeo expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

IT support specialist | Technical support | Helpdesk support | Desktop support | Network troubleshooting | Hardware diagnostics | Software installation | System maintenance | Customer service | Problem-solving abilities | IT certifications | Ticketing systems | End-user training | IT infrastructure management | IT security knowledge | Data backup and recovery | IT documentation | Computer Science | Office365 | MFP | 

INDOGD