NEXDINE Hospitality is Hiring a Hospitality Manager - Healthcare Near Okemos, MI
Job DetailsPosition: Hospitality Manager - Senior Living Community Location: Okemos, MI Salary: $55-60,000/year Benefits: YES! We provide our full-time team members a generous compensation and benefits package, training, opportunity, and support. We also provide resources, rewards, and incentives to our valued employees.
Weekly paycheck
Health, dental and vision insurance
Company-paid life insurance
Many supplemental insurances
401(k) savings plan
Paid vacation, holiday and sick time
Employee Assistance Program (EAP)
Plus various perks!
The Hospitality Manager reports to the General Manager and is responsible for Guest Experiences of those we server within the daily operations of our account in the Okemos, MI area. The Hospitality Manager is responsible for exceeding all operational goals, client objectives, resident satisfaction, people management and development while creating a positive work environment for staff and creating the best resident dining experience for our residents! Customer ExperienceHospitality Manager Essential Functions
Actively engage with residents and guest throughout all venues on campus while ensuring service and operational excellence standards are in place
Cascade that all Front of House colleagues carry themselves in a professional manner while ensuring that service standards of Hospitality are maintained on a consistent basis.
Set the standard for Service Excellence and work to continuously mentor, coach and develop colleagues to learn, understand and elevate these standards.
Operations
Work closely with the Executive Chef regarding the purchasing of all food or other supplies as needed to ensure resident satisfaction is achieved
Responsible for all essential functions of payroll processing and other financials within scope of responsibilities
Ensure company standards for safety, proper food handling practices, sanitation, uniform guidelines and productivity are maintained by all colleagues
Financial
Manage department controllable expenses and adhere to budgetary guidelines.
Ability to generate financial reports and P&L analysis and reporting
Develop operational forecasts and manage departmental accounting functions
Oversight of beverage inventory management and updating price fluctuation
People
Provide direction and manage performance of all direct and indirect reports ensuring employee development and engagement
Manage and motivate employees through continuous communication and encouragement
Instruct, train, and mentor in the preparation of cooking, garnishing, presentation of food and customer service
Provide superior customer service and lead by example to including being attentive, approachable, greeting and engaging with residents.
Skills And Aptitude
Excellent verbal and written communication skills
Customer/Client Focus
Problem Solving/Analysis - think outside of the box mentality
Leadership and development - mentor
Team Oriented and team builder
Project Management
Ability to lift/pull 40 pounds
Required Education And Experience
Bachelor’s degree, culinary school certificate or degree or equivalent combination of education and experience
5-7 years’ experience in a Senior Living, High-End Restaurant, Country Club or Hotel setting.
Microsoft Office Suite
Required Eligibility Qualifications
ServSafe Certification
Choke Safety Certification
Tips Certified Prefered
Pay Frequency
Weekly - Direct Deposit
Who We AreWe're NexDine, a fast-growing specialty dining service provider, we're the "Fresh Idea People". We offer excellent working conditions, empower creativity, cool technology and of course, great food. We hire and keep great people! We work as a team and everyone contributes to the success of our business. We want our employees to get excited about making great food while keeping our customers satisfied and coming back for more! We want you to continue to learn new things and also teach others what you know so you too can grow! We empower our people to make the choices that ensure every NexDine customer is satisfied with our services. We all work hard, love what we do and have fun too! NexDine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other classification protected by law. NexDine participates in E-Verify.