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Who we are
Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing?
Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or service ) their loan portfolios, which means that we collect homeowners’ mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current.
Responsibilities :
Identify, process, and prepare required documents (Assignments of Mortgage, Release of Liens, Allonges, Lost Note Affidavits, Lost Mortgage Affidavits, etc.
Review prepared loan documentation to ensure thoroughness, accuracy, and completeness with documentation standards.
Ensure requested documentation is accurately completed within specific task SLAs.
Request collateral files from investor designated document custodians to ensure that all needed documentation is obtained (within specific SLAs) to efficiently process Loss Mitigation, Bankruptcy and Foreclosure proceedings.
Address inquiries from vendors, investors, Portfolio Managers, etc. professionally and in a timely fashion.
Update Mortgage Electronic Records System, Inc. (MERS) database to ensure adequate reporting of changes in mortgage servicing rights and beneficial ownership interests in loans serviced by SMS.
Review daily task queue and exception reports to ensure completion of assigned duties within specific SLAs.
Update and annotate all actions / follow-ups processed on loans in all appropriate systems.
Prepare required reporting management, investor, vendor, MERS, etc.
Qualifications / Skills :
Basic understanding of mortgage servicing industry Loss Mitigation, Bankruptcy, Foreclosure, and REO (Real Estate Owned)
Ability to handle confidential material in a professional, ethical manner.
Strong interpersonal skills to build and maintain professional relationships with vendors, co-workers, etc.
Professional communication skills written & verbal
Strong time management skills & ability to respond to vendor / inter-departmental requests in a timely fashion.
Ability to prioritize workload to meet deadlines and achieve volume goals and performance standards.
Proficient knowledge of MS Office : Word, Excel & Outlook
Research & analytical skills to comprehend applicable state laws.
Educational Requirements :
Associates or Bachelor’s Degree preferred or relevant business experience in mortgage administration and document management.
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Company Perks :
Company Benefits :
Newrez NOW :
Last updated : 2024-03-26
Full Time
Lending & Credit
$51k-64k (estimate)
03/27/2024
04/04/2024
newrez.com
AUBURN, AL
200 - 500
2008
Private
JEFF FAIR
$50M - $200M
Lending & Credit
The following is the career advancement route for Document specialist positions, which can be used as a reference in future career path planning. As a Document specialist, it can be promoted into senior positions as a System Documentation Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Document specialist. You can explore the career advancement for a Document specialist below and select your interested title to get hiring information.
If you are interested in becoming a Document Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Document Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Document Specialist job description and responsibilities
Follow client norms, maintain excellent quality and resolve errors while call copying documents and performing other tasks.
02/26/2022: Grand Forks, ND
Check completion and correctness of forms, documents and bills.
03/10/2022: Reno, NV
Perform transcription and conversion work, and scanning of documents.
03/31/2022: Raleigh, NC
Handle correspondence, preparation of presentations and budgets, and varied documents.
02/26/2022: Detroit, MI
File, record, recover, archive, scan and maintain documents and database systems.
03/03/2022: Anchorage, AK
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Document Specialist jobs
Ensure agreement of documents and corporate records with legal, clinical, financial and regulatory guidelines.
03/10/2022: Elyria, OH
Learn about different digital solutions for document management and how they can be used to make a Documentation Specialist’s life easier.
03/17/2022: Daytona Beach, FL
They develop and maintain systems for document storage, and are responsible for document security and access.
04/02/2022: Austin, TX
Complete an undergraduate program.
03/30/2022: Bismarck, ND
Documentation Specialist roles will typically be looking for the skills previously outlined.
02/25/2022: Pueblo, CO
Step 3: View the best colleges and universities for Document Specialist.