The Warehouse Scheduler will work closely with Shift Supervisors/ Leads, Planners, Warehouse Staff and the local Newcold managementteam. The Scheduler is responsible for ensuring that all customer Inbound and Outbound loads are set up for delivery or pickup. Gather and maintain all data and records relative to scheduling. Utilize computers, online portals (BlueJay, C3) 10 key calculators, telephones, photocopiers, etc., to either report shipping or receiving information or update system. This individual will consistently contribute to NewCold’s key performance areas, customer satisfaction, productivity, accuracy, while maintaining a positive work environment.
Responsibilities
Assist in meeting scheduling demands while building good customer relationships, and ensuring that all requests are responded to in the highest professional manner.
Set up all customer pickups and deliveries in WMS (Corax).
Update online scheduling portals (BlueJay,C3) with appointments
Respond to all customer and carrier calls that are received in the highest professional manner.
Run required reports for customer needs.
File paperwork in appropriate areas, cycle full file boxes into storage. 
Distribute documentation to appropriate party.
Maintain facilities pickup and delivery schedule.
Ensure the accuracy of all scheduling documents.
Assist General Manager and Operations Manager with any special requests.
The knowledge,skills, and abilities listed below are representative of thequalificationsrequiredtosuccessfullyperformeachessentialduty.
Education: High School Degree or equivalent
Experience: 1 to 2 years related experience and/or training; or equivalent combination of both
Special Skills: Detail and customer service oriented. Planning, organizing, professional written and oral communication, problem solving, decision making, excellent mathematical skills.
Additional tasks
Assisting the operation as required by the site, including:
Assist colleagues in carrying out tasks as required.
Helping maintain a clean and tidy work environment.
Assisting in the freezer as needed
Continually look to opportunities for improvements
Performance Monitors
 Feedback from line manager
Annual Performance Review
Decision level 
The decision level of this function must be in line with the corporate governance and business unit agreements. 
General 
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. But this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
Educational Requirements
High School Degree
Experience Requirements 
1 years of experience in planning and operations preferred 
Physical Demands 
Must be able to sit for 8 hours.
Must be able to lift minimum of 30lbs.
Must be able to work in freezer environment on occasion as needed.