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New York Presbyterian Healthcare System
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Patient Access Specialist
$47k-57k (estimate)
Full Time 9 Months Ago
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New York Presbyterian Healthcare System is Hiring a Patient Access Specialist Near New York, NY

Job ID: 2024-18875Location: US-NY-New YorkCategory: Admitting/Patient Registration - All OpeningsEmp Status: Regular Full-TimeHours per Week: 35Shift: Days

Overview

How you move is why we’re here. ®Now more than ever.

Get back to what you need and love to do.

The possibilities are endless...

Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize

the abundant opportunities for growth and success.

If this describes you then let’s talk!

HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise

Patient Access Specialist I

Patient Registration

Pre-Access Call Center

A highly visible customer service position that is responsible for the reception of patients, families, and health care providers. The Patient Access Specialist is an expert in areas of customer service, registration/scheduling, insurance, and HSS Standards of Care. Patient Access Specialist is expected to score in the top 5% of measureable categories within 6 months of hire.

Responsibilities:

  • Provide exceptional customer service to all patients, visitors, and customers
  • Prioritize patient flow
  • Verify insurance and obtain benefits
  • Triage phone calls and schedule appointments
  • Respond to patient, visitor, and customer inquiries
  • Obtain patient demographics, personal information, and medical history by interviewing patients
  • Collect payments
  • Performs other related duties incidental to the work described herein

Qualifications

Requirements:

  • Bachelor’s degree preferred; Diploma or equivalent with 3 years of experience
  • Two years in a healthcare or related customer service field
  • Spanish speaking preferred

Desired Qualifications:

  • Superior written and oral communication skills
  • Exceptional customer service skills
  • Ability to multi-task
  • Ability to work in a team environment
  • Knowledge of healthcare and health insurance
  • Familiarity with medical terminology
  • Displays positive attitudes towards assignments and others
  • Ability to add, subtract, multiply, divide and calculate percentages

Other Requirements

#LI-Onsite

Pay Range - Minimum

USD $28.99/Hr.

Pay Range - Maximum

USD $33.34/Hr.

Job Summary

JOB TYPE

Full Time

SALARY

$47k-57k (estimate)

POST DATE

07/15/2023

EXPIRATION DATE

04/03/2024

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The job skills required for Patient Access Specialist include Customer Service, Patient Registration, Health Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Access Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Access Specialist. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Patient Access Specialist positions, which can be used as a reference in future career path planning. As a Patient Access Specialist, it can be promoted into senior positions as a Patient Accounts Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Access Specialist. You can explore the career advancement for a Patient Access Specialist below and select your interested title to get hiring information.

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If you are interested in becoming a Patient Access Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Access Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Access Specialist job description and responsibilities

As an essential member of the Revenue Cycle team, Patient Access Specialists perform accurate registration, patient estimates, point of service collections and provide exemplary customer service while serving the needs of patients and customers.

03/17/2022: Tuscaloosa, AL

Educating patients and their caregivers on hospital policies, admission and discharge procedures, visitation schedules and clinical protocols.

01/29/2022: Roanoke, VA

Maintains patient confidentiality per HIPAA regulations.

01/11/2022: Daytona Beach, FL

Preparing documents for admitting and discharging patients from the hospital.

12/22/2021: Canton, OH

Under general supervision, performs complex level customer service functions primarily related to patient registrations.

01/27/2022: San Jose, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Access Specialist jobs

Maintain positive working relationships with patients, physicians, visitors, and hospital staffs.

03/11/2022: Spartanburg, SC

Patient access representatives may pursue professional certification to showcase their skills and expertise, such as the Certified Patient Care Technician (CPCT) credential.

02/01/2022: Portland, ME

Strong commitment to providing an outstanding patient experience.

03/03/2022: Huntington, NY

Practice customer service skills for dealing with patients.

02/16/2022: Fresno, CA

Must have strong knowledge of Patient Access functions and Front End billing processes.

02/08/2022: Greenville, SC

Step 3: View the best colleges and universities for Patient Access Specialist.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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